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conny-53
conny-53
Participant
March 12, 2021
Question

Photoshop Update 22.3.0

  • March 12, 2021
  • 7 replies
  • 4718 views

After update to Version 22.3.0 i have many errors. When creating a new document i got the message "could not complete your request because of a programm error", but the document is ready for work. When trying to copy with Ctrl-J the same error. Ctrl-Z does not work and so on....

The same problems with existing Files.

The Tab Edit / Preferences / Performance is not available and i got the error message

"could not complete the performance command because of a programm error".

 

After deinstalling this Version and installing Version 22.2 everything works fine.

Any ideas ???

Greetings Rolf

    This topic has been closed for replies.

    7 replies

    S
    Spirograph
    Inspiring
    March 17, 2021

    Right now I'm running on 22.2.0 on my home PC, which an older Core i7 2600, 16 MB of RAM, and a GeForce GT 530 graphics card. I can turn on the option to use the graphics processor which is required for some of Photoshops features. Version 22.3.0 is not even functional on this PC; I get the above-mentioned could not complete your request... error.

     

    My work PC is a faster and newer PC, and it has onboard Intel Graphics (I forget which version... 650 maybe?), and 22.3.0 runs there just fine. It's also a Core i7, but more recent, 32 MB of RAM.

     

    For the GeForce GT 530, I'm using the "Studio Driver", not the gaming driver.

    E
    EJ Printer
    Participating Frequently
    March 18, 2021

    And with ALL of the intrusions that Adobe is CONSTANTLY making into your TWO qualified systems you're allow under your license that they'd be able to collect the data that says YOU DON'T QUALIFY for this update... perhaps analyze your system OR post requirements prior to and update? 

     

    These are NOT new isuues, these are NOT second gereration, third  or 4th,...  issues , but rather these are systemic issue that YOU , the user, the cash cow, spend hundreds of hours of time to repair. stop allowing us all to be dragged alone by the shiny object crowd. 

     

     

     

    E
    EJ Printer
    Participating Frequently
    March 18, 2021

    dragged along.... sorry folks for that mistype. 

    E
    EJ Printer
    Participating Frequently
    March 14, 2021

    support was usless in resolving this issue. Glad I saved 21.2.2... this 22.3 update is a disaster. Can't print, can't select, can't use plug ins... and can't get someone to help in chat. If you type in... know issues, and you get multiple hits within hours of a release, ... there's a BIG problem

     

      J
      Joessphoto
      Participating Frequently
      March 15, 2021
      I think everyone should wait maybe a month before trying this update. I
      know I will wait a month at least before trying this update again. This
      seems to be what Adobe does, just get it out with no support.

      Sent from my Galaxy S8
      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 15, 2021
      quote
      Iknow I will wait a month at least before trying this update again.
      By @Joessphoto

       

      Wait until the update after this one, Liz, and check with us here before you do.

      ~ Jane

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 14, 2021

      Hi

      Please report 22.3 bugs to the product developers here: https://feedback.photoshop.com/ 

      Until the 22.3 bugs are fixed, you can revert to 22.2 using the Creative Cloud app.

      ~ Jane

      S
      sufianart
      Participant
      March 14, 2021

      Having the exact same issue with 22.3. I'm just re-installing 22.2 again and fingers crossed photoshop works again! Got urgent editing to do. 

      J
      Joessphoto
      Participating Frequently
      March 13, 2021

      I am having this same problem. I reverted back to version 22.2 and it works fine. How long is it going to take for Adobe to get the message that there is problem with the update to 22.3? When will they fix it? Why do they relese this stuff before they are sure it is working?

        marliton
        Community Expert
        marlitonCommunity Expert
        Community Expert
        March 12, 2021

        Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

         

        Marlon Ceballos
          K
          keithe36661763
          Known Participant
          March 12, 2021

          Thnaks for the reply ...

           

          As stated in the original post:

           

          The Tab Edit / Preferences / Performance is not available and i got the error message

          "could not complete the performance command because of a programm error".

           

          Do you mean reset ALL preferences?

          K
          keithe36661763
          Known Participant
          March 12, 2021

          Same circumstances for me.  All fine until the update, processing almost impossible now in 22.3.0.  Have reverted to 22.2 and all works OK.  Others I know have the same problem and have been advised by Adobe to revert to 22.2 ...

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