Skip to main content
Participant
January 11, 2021
Question

Photoshop | when export a jpeg or png - "Unknown error"

  • January 11, 2021
  • 2 replies
  • 238 views

when exporting to a jpeg or png, the error message "unknown error" keeps popping up since the last update.

This topic has been closed for replies.

2 replies

Community Expert
January 11, 2021

Maybe you can check permissions of your Operating System and you can try to do a clean installation by using this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html