program error

[cécilial37463568]

Since a few days photoshop is not working well. I have always this window " can't save because of error program" and as soon as i import things in my file, it does it again... It is a nightmare! What can I do?

[c.pfaffenbichler]

Have you seen this page? 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[cécilial37463568]

Thank you very much for giving me this link. I read it and i made the changes recommanded :

-  Keeping Photoshop up to date.

- Grant Photoshop "Full Disk Access" in macOS System Preferences

- Rename the "com.adobe.unifiedpanel" folder to "~com.adobe.unifiedpanel"

- Hide all layers in the Layers panel then Save again: indeed, when all is hidden, i can save. But the bug is so important that I can't move my elements therefore.

So the pb is not solved..

 
I am afraid to have to Roll back to the previous version of Photoshop... 😞

[c.pfaffenbichler]

»But the bug is so important that I can't move my elements therefore.«

Just to clarify: When you show all the Layers again can you move them? 

[PECourtejoie · Accepted solution]

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

[mglush]

Hi!

Did you also try turning your Graphics Processor card? Go to Edit>Preferences and select Performance and uncheck Use Graphics Processor card, and restart. See if that fixes the isse? If it does, here is some additional information: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Michelle

[kevin stohlmeyer]

Check your Creative Cloud app - is it asking for an update? I had the same issue previously/recently and it was caused by a failed CC app update. I had to reinstall CC app and it fixed my PS save issue.