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PSD files association with CC 2019 not working

Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Since installing Photoshop CC, I cannot associate PSDs with Photoshop CC. I have tried everything mentioned on other threads.

List of things I have tried

  1. Uninstall/ reinstall
  2. Uninstalling older version
  3. Restarting computer
  4. Changing values in Registry editor

"C:\Program Files\Adobe\Adobe Photoshop CC 2019\Photoshop.exe" "%1"

Copy the whole line.

Navigate to:

HKEY_CURRENT_USER\Software\Classes\Applications\Photoshop.exe\shell\open\command

HKEY_CURRENT_USER\Software\Classes\Applications\Photoshop.exe\shell\edit\command

Then navigate to:

Computer\HKEY_CLASSES_ROOT\.psd\OpenWithList\

if the folder says Illustrator.exe, rename it to Photoshop.exe, and paste the new string in the default again.

FYI, I installed Photoshop CC 2019 while Photoshop CC2018 was still on my computer. The problem occurred after I uninstalled CC18.

See attached screenshots and errors.

Layer 1.png

Layer 2.png

Layer 3.png

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correct answers 1 Correct answer

Community Beginner , Dec 02, 2018 Dec 02, 2018

Apparently, changing/ renaming .psd folder to .psd_old in HKEY_CLASSES_ROOT\.psd worked.

As soon as I changed this, Default value data changed to Photoshop.Image.20. Before it was Photoshop.Image.19

I am still don't know why there is an Illustrator folder under .psd

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Community Expert ,
Nov 28, 2018 Nov 28, 2018

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Have you tried using Windows Setting? Choose default apps bt File Type?

JJMack

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Yes, I have tried windows setting too.

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Community Expert ,
Nov 28, 2018 Nov 28, 2018

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There are many Windows 10 registry keys .psd and  psd on my system.  Not directly seem to point to a particular version of  Photoshop.

Capture.jpg

JJMack

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Setting a particular version of Photoshop to ..shell\open\comman key worked for a number of people. Thought that would help but clearly, there is some other issue.

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Community Expert ,
Nov 28, 2018 Nov 28, 2018

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Do the files have an extension? Can't see one in your image able.

I also noticed that there's a reference to Illustrator. Are the files wanting to open in Illustrator?

I've had a similar issue with other files, had to uninstall both apps and reinstall the one I want it to associate with first.

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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They are photoshop files. It says Adobe Photoshop Document in Details view.

One of the threads mentioned renaming the Illustrator.exe to Photoshop.exe

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Community Expert ,
Nov 29, 2018 Nov 29, 2018

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Try uninstalling Illustrator and Photoshop, then reinstall Photoshop First.

You might also want to consider using the Adobe Creative Cloud Cleaner Tool to make sure everything is removed.

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Community Beginner ,
Nov 29, 2018 Nov 29, 2018

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Still didn't work. I even tried the Cleaner Tool.

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Community Beginner ,
Dec 02, 2018 Dec 02, 2018

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Apparently, changing/ renaming .psd folder to .psd_old in HKEY_CLASSES_ROOT\.psd worked.

As soon as I changed this, Default value data changed to Photoshop.Image.20. Before it was Photoshop.Image.19

I am still don't know why there is an Illustrator folder under .psd

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Community Expert ,
Dec 02, 2018 Dec 02, 2018

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Okay, well glad that option worked for you.

I always thought the idea of using the Cleaner tool and deleting apps was to delete things from the registry so it would fix it for you.

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