"Export Save for Web (Legacy)" no longer working

Forum|Forum|5 years ago
March 14, 2021
5 replies
7810 views

Was upgraded to Photoshop 22.3.0 a couple of days ago & now can no longer "Export Save for Web (Legacy)". Every time I try, a popup error box says "This operation can not be completed.". I am running Windows 10. I have tried to research this online & have not been able to find an answer that works for me. Help!

Problem or error

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Correct answer Akash Sharma

Hi there,

This issue should be fixed in the Photoshop 22.3.1 update that went live today. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 22.3.1, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

Akash SharmaCorrect answer

Legend

Hi there,

This issue should be fixed in the Photoshop 22.3.1 update that went live today. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 22.3.1, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

E

eyeland99Author

Inspiring

My Creative Cloud app does not show any new updates available for Photoshop. I will check back later today to see if it shows up.

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eyeland99Author

Inspiring

The 22.3.1 update showed up. I installed it & it worked - Save for Web (Legacy) Export is now working again! Thanks for fixing this.

pixxxelschubser

Community Expert

Works for me without problem with PS 22.3.0 Win 10

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Linwood Ferguson

Known Participant

Same problem here, it will occasionally appear to finish, but just sits there apparently hung. It's much more capable normally than the new export options and I use it a lot. Well, I did. The little hint to use the other at the top is frankly more annoying than helpful since you can't actually aport it. Right now I'm going to lose 30 minutes of editing if I abort it, so hoping it will eventually come up and work.

If I were the suspicious type I would think this was motivational slow down. 😞

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eyeland99Author

Inspiring

Sounds like a different result than mine. I get an immediate popup error message, no hang.

L

Linwood Ferguson

Known Participant

Interesting, mine this time seemed forever, I just killed it after 20 minutes or so (and lost my edits). A couple days ago used it and it finally came up after maybe 10 minutes of churning for the initial display. I did an export as and it worked, but that is SOOO limited in comparison, notably as mentioned it doesn't seem to do gif's, which is why I often drop into photoshop.