• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Reset Photoshop CS 6

New Here ,
Dec 11, 2016 Dec 11, 2016

Copy link to clipboard

Copied

Hi,

i have Photoshop CS 6 running on my mac. when starting the programm, i get shown some registers with old images... I did the following steps yet, trying to reset to defaults.

Preferences in Photoshop

The problem is still not fixed.

What else i can do to fix the issue?

Thanks a Lot

Best Regards

Sally

http:// lemontrend.com

Views

1.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 12, 2016 Dec 12, 2016

I wonder if the »old images« might be Photoshop’s back-ups (that did not get removed from the »PSAutoRecover«-Folder) or if some OS setting is involved.

Votes

Translate

Translate
Adobe
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

What have you done for trouble-shooting apart from restoring Preferences?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

Hi Sally.  I am not entirely understanding your question.  If resetting Preferences does not fix your issue, could you describe it in more detail please? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

I wonder if the »old images« might be Photoshop’s back-ups (that did not get removed from the »PSAutoRecover«-Folder) or if some OS setting is involved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

Hello,

i deinstalled / installed the complete CS Suite new, same result after.. Is there some cache Folder, or as mentioned by c.pfadfenbichler, where is the PS AutoRecover located in Mac Os?

Thanks a Lot

Regards

Sally

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

Sally, we have no idea what your problem is because you have not explained what is happening.  You need to give us MUCH more detail.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

ok, will explain it. When i open Photoshop, automaticly opens 10 Registers with old Images. So when i close this registers, and end Photoshop, the next time when starting Photoshop this registers with the old Images open again.

Sally

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

What OS are you running?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

MacOs Sierra

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

Are there any Files in the Folders »AutoRecover« (in the user library) or »PSAutoRecover« on Photoshop’s primary Scratch Disk?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2016 Dec 13, 2016

Copy link to clipboard

Copied

Hi,

Thanks for your Help!

Regards

Sally

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 13, 2016 Dec 13, 2016

Copy link to clipboard

Copied

LATEST

You’re welcome.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2016 Dec 12, 2016

Copy link to clipboard

Copied

CS6 has no guarantee of running on El Cap or newer.

You may have upgraded your OS past the point of compatibility.

My only suggestion would be to uninstall and reinstall, but again no guarantees this would fix your issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines