Rotate canvas / scrubby zoom issue in Photoshop 2020

[DMNKHRMN]

Hi! I have problem using scrubby zoom on rotated canvas in Photoshop. At certaing rotate angles, scrubby zoom zooms into bottom right corner of the image instead to the mouse cursor position. It is either PS 2020 bug or I may have change some settings in PS using keyboard shortcuts, but I am unable to find which. I am using PS 2020 on Macbook Pro with Radeon 560 GPU with Catalina OS installed. Tried "reset PS preferences" - to no effect. Does anyone have encountered similar issue? Thanks!

[Akash Sharma]

Hi there,

Sorry about the trouble caused as the Zoom tool is not working as expected on a rotated canvas.

We have identified this as a known issue and our Engineering team is looking at it.

Thanks,

Akash

[GarryBatt]

Hi,

Any news on getting this sorted? This is slowing up production immensely.  Is there a work around?

Cheers,

Garry

[GarryBatt]

Hi Akash,

Incidently I use a Wacom Cintiq screen - could be clash here?

Cheers,

Garry

[felipe.bzra]

Hey Garry,

I found this thread after encountering the same issue. Using an Intuos tablet here, so it's not the Cintiq causing the problem. Guess our best bet is to wait for a patch.

[GarryBatt]

Hi Felipe,

Thanks for this.  Like you, I am sure this relates to the Photoshop as I re-installed the previous version and it works fine.  Just need to wait for patch.

[s_rodillo]

same problem here!
please fix it soon, as it's driving me crazy.

[eswanto]

Hi Akash,
Can you give us an update about this issue? Please keep us in loop when your Engineerung team worked it out.
Thank you.

[dmfriend_art]

Ya, this one needs to be addressed quickly... very frustrating. For now, I've opened up my Navigator panel in the lower corner and click on the part I was working on. Has anyone else found a better workaround?

[adamc71674865]

Same here, I think...  

Problem replicated, or initiated, as follows:

1. rotate canvas

2. scrubby zoom moves canvas, not zoom.

3. reset rotate canvas back to 0 degrees

4. scrubby zoom works as intended

I'm looking forward to a solution.  🙂

[davescm]

You may want to add to the bug report here, which has been reproduced and acknowledged by Adobe : https://feedback.photoshop.com/photoshop_family/topics/zoom-tool-bug

Dave

[Chochang]

I have exactly same issue after updated it to 2020 photoshop.

Can't figure out how to make it work normally...

I also use Macbook Pro with Catalina OS

DId you figure out?

[Black Cat Imaging]

Same trouble here. Happens on a Cintiq as well as a mouse. I like the navigator window idea...

[nicholasm54190500]

Im having the same problem too hopefully this gets fixed soon. Anyword on a patch? It wasnt addressed in the first patch 21.0.1.

[michellem62619730]

Same problem here. Using PC/Mouse config. 

Draw a path. Zoom in and out fine. Rotate the canvas. Zoom in (zoom anchors somehwere arbitrary). Reset the canvas. Zoom works perfect.

Please fix asap.

[khellstr]

Same problem. 
It has been over a month now without fix. 

[Revenant]

I got the same problem on windows using wacom cintiq.

[eswanto]

I just got it updated today and it works well now! 🙂

[davescm · Accepted solution]

The fix is in v21.0.2

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Dave

[Alex_Lagas]

It is not to me, unfortunately. When I rotate image using R - it just jumps to random positions when I release it.

PS2020 updated recently. 

[ckenisell1]

Yeah. Same here. Scrubby zoom works the way it should. Now, when I rotate the cavas, as soon as I release the "r" key, it jumps to a random position instead of where my Intuos Pen is located. I have to switch to the Hand Tool (Spacebar) and find where I was on the canvas. Very annoying.

[bigulebu]

I have v21.1.0 and the same issue. Zoom moves picture to the corner.

[madudesign]

Hi I have the same issue with psd 21.0.1

the thing is that my creative cloud app does'nt give the choice of an update to 21.0.2

how can I fix that with out reinstaling every thing ? ...

[jane-e]

Hi

The current version is now 20.0.3. See this help file for updating:

https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

~ Jane

[T007]

I'm up to date, version 21.1, and still having this problem. Anyone else?