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Rotate View Tool Not Working

Community Beginner ,
Jan 13, 2010

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When I open any type of document in Photoshop CS4, the Rotate View Tool continually tells me that the:

"Could not complete your request because it only works with OpenGL enabled document windows"

I'm not sure what this means and would appreciate any advice. This tool would be very beneficial to me considering the type of work I do.

Thanks,

We need more information. What version of PS. OS, Video card and drivers.

Look in PS, Edit, prefrences, performance. There should be a opengl box to enable. Check that and see if it works

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Rotate View Tool Not Working

Community Beginner ,
Jan 13, 2010

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When I open any type of document in Photoshop CS4, the Rotate View Tool continually tells me that the:

"Could not complete your request because it only works with OpenGL enabled document windows"

I'm not sure what this means and would appreciate any advice. This tool would be very beneficial to me considering the type of work I do.

Thanks,

We need more information. What version of PS. OS, Video card and drivers.

Look in PS, Edit, prefrences, performance. There should be a opengl box to enable. Check that and see if it works

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Guru ,
Jan 13, 2010

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We need more information. What version of PS. OS, Video card and drivers.

Look in PS, Edit, prefrences, performance. There should be a opengl box to enable. Check that and see if it works

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Community Beginner ,
Jan 13, 2010

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You're suggestions in the preferences area worked perfectly.

Thanks a ton!

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Guru ,
Jan 13, 2010

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Your welcome

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New Here ,
Aug 20, 2018

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I have PS 2018 latest one and i don't see the setting in preferences

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Advocate ,
Jan 13, 2010

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NASAphotographer wrote:

"Could not complete your request because it only works with OpenGL enabled document windows"

I'm not sure what this means and would appreciate any advice. ..

The message means that OpenGL has not been enabled, most likely because either your video card does not support the necessary OpenGL functions or the video driver needs to be updated to provide this support.  In PS CS4 look at Edit > Preferences > Performance.  Try to check on Enable OpenGL Drawing.

You might find this Adobe Knowledge Base article of interest:  <http://kb2.adobe.com/cps/404/kb404898.html>  "GPU and OpenGL Features and Limitations in Photoshop CS4"

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New Here ,
May 25, 2018

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I have the same problem in PH CC17
I tried open performance and changed few times preferences there but it does not work 

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New Here ,
Oct 20, 2019

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https://www.youtube.com/watch?v=kGrGVJjZyC0 you could follow this guideline as well, it worked for me 🙂

Getting annoyed with rotating tools that needed an updated GPU's? then here's the solution

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Explorer ,
Aug 05, 2020

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It works in CC2018 it does not but not CC2020. What's the deal? Adobe wasting alot time AND energy these days with its "newbie" focused approach again? 😐 

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Community Beginner ,
Aug 26, 2020

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I'm having the same issue. I'm using the newest update (Photoshop 2020, vrs 21.2.2) and when I try to use the Rotate View Tool I get the error message "Could not complete your request because it only works with OpenGL enabled document windows".

I have only experienced this issue recently with the new update, it worked fine in CC 2019.

As far as I know my graphics card is supported (ATI Radeon HD 5770 1024 MB)

Are there any plans to address this bug?

Cheers.

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New Here ,
Aug 30, 2020

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I was having the same issue after the upgrade.

The route that worked for me was  Photsohop > Preferences > Performance > Checked Use Graphics Processor 

Then restarted photoshop. 

 

Good Luck

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New Here ,
Sep 08, 2020

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Same here, running Photoshop 2020 v 21.1.2 on a PC with two NVIDIA RTX 2070 GPUs

Really killing my ability to cel animate in photoshop. Hope they address this soon 😕

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