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Participant
December 14, 2007
Question

Samsung - Natural Color Pro 1.0 ICM" appears defective.

  • December 14, 2007
  • 31 replies
  • 103486 views
when i start Photoshop CS3 this error msg appear

my monitor is SyncMaster 2232BW

I have read many post about this problme but i didn't understand how to solve this problem

hope someone explan to me "in easy word"
    This topic has been closed for replies.

    31 replies

    February 6, 2008
    Re: 'The problem has nothing to do with recalibration'

    Oh, really!
    Participant
    February 6, 2008
    The problem has nothing to do with recalibration, it's just that PhotoShop and the Samsung monitor .icm don't play well together. To fix the problem, you can either associate a different color profile (.icm) with the Samsung monitor as Richard Migliore did in message 4 above ( Richard Migliore, "Samsung - Natural Color Pro 1.0 ICM" appears defective." #4, 30 Dec 2007 10:04 am) or
    uninstall the Samsung monitor driver (which removes the Samsung .icm), and install the Windows Plug and Play monitor driver. Both work, and the Samsung monitor doesn't need the Samsung monitor driver to function correctly in Win 98, 2000, ME, XP, or Vista.
    Participant
    January 21, 2008
    Michael:
    I did download the latest driver for the video card when I installed the monitor. I then chose the proper resolution for the monitor, 1440X900. I will also look into the calibration software you suggested. Thank you.
    Don
    Michael D Sullivan
    Inspiring
    January 21, 2008
    Don, read #12 and #14.
    Participant
    January 21, 2008
    I too have that error message when I start PSE 5.0. Called Samsung tech support today about this error message on my 932BW monitor. I agree with someone else's earlier comment that their tech support is "clueless". They fumbled around, passed me off to other "experts" and they won, I gave up. Have installed and reinstalled drivers and the NaturalColor Pro several times. I even get the message on startup of PSE 5.0 with the NaturalColor Pro uninstalled.
    Michael D Sullivan
    Inspiring
    January 21, 2008
    Great, Joe!
    Participant
    January 21, 2008
    Michael, it worked ! I first uninstalled my display drivers then installed the new driver and that gave me the 1440 resolution.
    Next, I downloaded the two Quickgamma and Quick monitor profile, installed them both... the 1440 resolution gave me accurate views of pictures and then the Quick programs fixed the 'Samsung - Natural Color Pro 1.0 ICM" appears defective' window when I start Adobe Photoshop... Thank YOU!

    (I should have stayed with the old CRT glass Tubes.. hehe.. )
    I guess its the technology of the LCD monitors that cause this action I took to resolve the two problems.. Oh, I reviewed Norman Koren's article... I still have my old tube type radios in my HAM shack.. I think that tells it all... :)

    Thanks again, Michael! I do appreciate your help and assistance.
    Michael D Sullivan
    Inspiring
    January 21, 2008
    Until you get a colorimeter (hardware monitor calibration and profiling instrument), you would be well advised to download QuickGamma and QuickMonitorProfile, which will allow you to visually calibrate and profile your monitor, creating a profile to use in lieu of the Samsung profile. They are available at http://quickgamma.de/indexen.html . Also, I highly recommend reading Norman Koren's instructions on calibrating and profiling at http://www.normankoren.com/makingfineprints1A.html#Monitorsetup .
    Participant
    January 21, 2008
    Well, the un-install and install video driver worked.. Thank You!
    I now have 1440 resolution.. but I still have the notice 'Samsung - Natural Color Pro 1.0 ICM" appears defective' when I start up Photoshop. I am going to re-install the Samsung LCD monitor drivers again to see what that does.
    Michael D Sullivan
    Inspiring
    January 21, 2008
    Joe, you might want to get the latest drivers for your video card. Make sure you uninstall the current driver before installing the new one. When the new driver is installed and you have rebooted, it should automatically detect the monitor's resolution and give you 1440x900 as the highest resolution to select. For some reason, however, drivers typically do not automatically set themselves to this resolution (which they should!).