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_bassam_radi_
Participant
December 14, 2007
Question

Samsung - Natural Color Pro 1.0 ICM" appears defective.

  • December 14, 2007
  • 31 replies
  • 103513 views
when i start Photoshop CS3 this error msg appear

my monitor is SyncMaster 2232BW

I have read many post about this problme but i didn't understand how to solve this problem

hope someone explan to me "in easy word"
      This topic has been closed for replies.

      31 replies

      A
      Anonymous
      May 18, 2009

      REP: Hello, I am a Samsung Technical Support representative. How may I assist you today?

      Chris Foster: can you provide an ICM file that works with Windows (Vista ideally) that does not yellow out whites.

      REP: Let me know the model number of your TV

      Chris Foster: lots of documents out on the web that your ICM does not work with Adobe Photoshop or other image processing programs. I have found this to be true as well.

      Chris Foster: It is a monitor. 2443bwx

      REP: Would you mind holding a few minutes while I gather the required information on your request?

      Chris Foster: sure

      REP: Thank you.

      REP: Thanks for holding.

      REP: Do you see any error message on the screen?

      Chris Foster: yes. It says the ICM profile is corrupt and will not work with Photoshop. The same error message everyone else using Photoshop CS3 or CS4 receives with a Samsung ICM profile

      Chris Foster: unless of course you have an updated profile

      REP: Okay.

      REP: Please refer the link below to get this issue fixed:

      REP: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?isARS=Y&SITE_ID=1&AT_ID=102581&ARS_ID=9904569

      Chris Foster: so basically use a generic windows driver instead of samsungs.

      REP: Yes.

      Chris Foster: Im doing that now... to correct it. But its not a real solution. I would prefer to use a Samsung driver as I have a samsung monitor. concerns about using an incorrect profile causing monitor troubles is pretty high

      REP: Not to worry, it will not hard the monitor.

      REP: Just follow the steps from the link given about to fix the issue.

      Chris Foster: okay... thanks

      So there is your answer. Samsung drivers blow and they apparently have not come up with one that will work. So change your profile to generic - or buy a color calibrator and create your own icm.

      A
      Anonymous
      April 26, 2008
      See your other post!
      _
      _Richard_Valenzuela_
      Participant
      April 26, 2008
      Rob K. Iv looked everywhere in my PC, Adobe Gamma Control Panel is nowhere to be found. Do you know how to get it running?
      R.V.
      Michael D Sullivan
      Michael D Sullivan
      Inspiring
      April 25, 2008
      Today's LCD Plug and Play monitors tell the video card what their native resolution is, and it is the maximum one listed. Always set an LCD to its maximum resolution in the video driver dialog.
      A
      Anonymous
      April 24, 2008
      For the record LCD monitors should always be run at native resolution/aspect ratio.

      Most have it prominently shown on the packaging.

      Other values may work but will normally result in degradation of the on-screen image.
      _
      _MARIA_LUKAC_
      Participant
      April 24, 2008
      You guys are awesome! You saved me from pulling my hair out!
      They just replaced my old monitor at work with the Samsung SyncMaster 206BW
      I had shapes that looked elliptical on the screen that printed round
      if I tried to correct them for the screen then they printed elliptical!
      I had other placed images in PageMaker that looked fine on screen but printed stretched out.
      I also had the color problems you spoke about. I used all of the information you suggested and it fixed the colors and the image shape issues. I up-dated my video card driver as suggested but it still
      didnt have the preferred setting of 1440x900. I found that I had to
      set it for the maximum (1680 x 1050 pixels) in order for the on screen image issue to correct itself.

      Thanks again!

      Maria
      _
      _DGWaters_
      Participant
      March 23, 2008
      Just a little general comment buried in the bottom here.

      There seem to be some reluctance towards hardware calibration with a lot of people. I don't know, maybe they feel it's throwing money at something that isn't really that important. Actually, I thought so myself once, figuring I could just eyeball for free.

      But I really can't remember that, because I've never looked back since I calibrated for the first time, and realised how off I'd been. Monitor calibration is just one of those things that you simply can't imagine how you could ever manage to do without...

      And it's not that expensive. The Spyder2express should be within reach for anyone, it's about the same as a couple of gigs ram or a new hd, and it's just as useful. The basic technology of the express is the same as the more expensive editions; it just has fewer options such as no support for multiple monitors. But the second monitor will mostly be for palettes anyway.
      _
      _Castillo_Alberto_
      Participant
      March 22, 2008
      Error: Natural Color Pro 1.0 ICM

      I had the same problem. Just like bassam radi and Richard Migliore when I start Photoshop CS3 just appear this error that says: Adobe Photoshop detect that maybe the Natural Color Pro 1.0 ICM of Samsung is defective or something like that

      In my case I have a monitor Samsung 732N

      And just like Richard Migliore says the best solution to fix this issue is just change the ICC profile from Natural Color Pro 1.0 ICM to Adobe RGB in the Color Management and then you only need restart the Adobe photoshop CS3 and everything is OK.

      For more information about how you can change the ICC profile, check the post #4 of Richard Migliore

      And maybe you are not an expert but you do it great. Thank you for your help Rick
      A
      Anonymous
      February 6, 2008
      don't forget to calibrate the new monitor! :)
      _
      _Donald_McGuckin_
      Participant
      February 6, 2008
      i SOLVED MY PROBLEM BY RETURNING THE SAMSUNG MONITOR. I HAD EMAILED SAMSUNG TECH SUPPORT ABOUT THREE WEEKS AGO, AND STILL HAVEN'T RECEIVED A RESPONSE. I ALSO CALLED THEIR TECH SUPPORT AND SPOKE TO THREE DIFFERENT PEOPLE; NONE OF THESE PEOPLE ACTED IN A PROFESSIONAL MANNER, AND ONE SOUNDED LIKE HE WAS IN A BAR WITH MUSIC AND LAUGHTER IN THE BACKGROUND. AS SOMEONE HAD STATED EARLIER, THEIR TECH SUPPORT WAS "CLUELESS". THE LAST PERSON I SPOKE TO SUGGESTED I DUMP ALL THE PROGRAMS SAMSUNG HAD SUPPLIED ON THE INSTALLATION DISC AS "THEY WEREN'T WORTH ANYTHING". REALLY IMPRESSIVE SUPPORT PERSONNEL' WHICH I WILL KEEP IN MIND IF I EVER START TO CONSIDER ANOTHER SAMSUNG PRODUCT.
      A
      Anonymous
      July 2, 2010

      I just solve this problem with the work-around you described. Thank you!

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