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Saving as Copy instead of Overwriting

New Here ,
Oct 24, 2019

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Having an issue with the new update. Finally, I am seeing my extension name update when a new one is selected in the save as dialog box... however I am still having an issue with saving over original files. If I make changes to a file then try to save over the .png file it keeps saving as filename-copy.png. I am not able to unselect the "Save as a copy" box. Anyone else?

Contacted Adobe support — said that it's a known issue and pointed me here:
https://feedback.photoshop.com/photoshop_family/topics/photoshop-saving-copy-not-saving-over-jpg-file

Maybe it's more useful to write there?

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Saving as Copy instead of Overwriting

New Here ,
Oct 24, 2019

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Having an issue with the new update. Finally, I am seeing my extension name update when a new one is selected in the save as dialog box... however I am still having an issue with saving over original files. If I make changes to a file then try to save over the .png file it keeps saving as filename-copy.png. I am not able to unselect the "Save as a copy" box. Anyone else?

Contacted Adobe support — said that it's a known issue and pointed me here:
https://feedback.photoshop.com/photoshop_family/topics/photoshop-saving-copy-not-saving-over-jpg-file

Maybe it's more useful to write there?

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Oct 24, 2019 18
119 Replies 119
Adobe Employee ,
Oct 24, 2019

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Hi Courtney,

Welcome to the Adobe Community!

Could you please let us know the version of Photoshop and the Operating System you're working with?

Have you tried updating Photoshop to the most recent version which is 20.0.7 via the Creative Cloud Desktop app and see if it helps?

 

Regards,
Sahil

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Oct 24, 2019 0
New Here ,
Oct 24, 2019

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I am using Photoshop 20.0.7 with the macOS Catalina 10.15 - newest of both if I am not mistaken.

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Oct 24, 2019 1
New Here ,
Sep 14, 2020

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I am having same issue. JUST updated to Catalina 10.15.6 and am running 21.2.3 Photoshop. Was working just fine with latest Ps, until I updated my Os. 

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Sep 14, 2020 0
Participant ,
Nov 13, 2019

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I'm having the same annoying issue.  I want to update the existing file, not create a "copy."  I even keep telling photoshop to overwrite existing file.  Nope.  It creates a new copy each time.  Then I have to take the whole extra series of steps to erase the original and rename the copy.

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Nov 13, 2019 7
Explorer ,
Feb 09, 2020

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Same! It's making me crazy! In this case a dialog box should never even pop up, should just save over the original where it lives and yet I hit save and a dialog opens taking me to some random folder and even the warning button "do you wan to replace original?" I click yes and it STILL makes a damn copy! Photoshop and Bridge 2020 are buggy AF.

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Feb 09, 2020 3
New Here ,
Nov 25, 2019

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I am having this same issue on 21.0.1. It is really annoying.

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Nov 25, 2019 2
Explorer ,
Dec 01, 2019

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Same here. Latest update — Illustrator 24.0.1

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Dec 01, 2019 1
New Here ,
Dec 04, 2019

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I'm having the same issue.  Any resolution?  Thx

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Dec 04, 2019 3
Community Beginner ,
Mar 26, 2020

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same problem.... 

It seems that Adobe is more interested in creating a complicated interface with a lot of animation - instead of software that works without too much glitter and effects.. 

 

Fix it now Adobe .. and come back to the time when your software was one of a kind

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Mar 26, 2020 3
Community Beginner ,
Apr 05, 2020

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I'm having the same problem and keep hoping it will be fixed in updates.  It has not been fixed.  It is so extremely frustrating.  Using PS 21.1.1 and MacOS 10.15.3

 

I attempt to overwrite files quite often...it's just a natural part of my process and there is no acceptable way around it.  It may sound insignificant, but over time this has cost me hours.  Navingating to folders through finder to delete originals and then changing the name of the copy is a serious hassle...and it is such a basic thing, I can't imagine how this has not been fixed yet.  Is there any progress update you can offer?  Is anybody working on identifying and fixing the problem? Is it Adobe?  Is it Apple?

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Apr 05, 2020 4
Explorer ,
Apr 07, 2020

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Sahil, I'm still experiencing this problem on macOS 10.15.4 while using Photoshop 21.1.1

It's causing a lot of lost time on my projects and is also simply annoying.

Photoshop will happily overwrite PSD files, or any filetype that supports layers, but it always makes a copy when using Save As... to flatten an image.

 

It's easy to replicate this issue. Take a new file and add a layer or two. Save it to any file format. Make a small change and then choose "Save As..." select the same filetype and uncheck the "layers" button (this might be unchecked by default if the filetype doesn't support layers. [Note: filetypes like PNG and JPEG do not accept layers.])

When you click "save" you'll get a warning that Photoshop will overwrite the image. But Photoshop will not overwrite the image, it makes a new file that a[[ends the word " copy" to the end of it.

 

In old versions of photoshop it was easy to make a change to a PSD and then use "Save As" to make a new flat version of the file, and overwrite an old version. (Presumably because something in the image needed to be changed or fixed.)

It no longer works the way I expect it to. Also, the program no longer works the way photoshop tells you it's going to work either.

 

All I really want, now that I've been dealing with this for 6 months, is to know that someone on the Photoshop team is aware of this issue and that oneday, even if it's 100 years in the future, someone will fix it. Honestly, that's how low my bar is right now. Ideally, I'd hear that a fix is waiting in the wings for 21.1.2 or 21.1.1.1.1 but at this point, I'll sleep happily just knowing you read this message.

 

Now, if you'll excuse me, I need to go away from my computer for a while.

 

Your Friendly Neighborhood Philip

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Apr 07, 2020 2
Community Beginner ,
Jun 16, 2020

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Having the same idiotic issue. This is new to Photoshop, it didn't used to do this. I am using the latest version, 21.1.1 on MacOS 10.15.4

 

 

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Jun 16, 2020 0
New Here ,
Jul 15, 2020

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Adobe, I am a 20+ year photoshop user/veteran and contribute frequently to product surveys and am extremely upset by the interface changes that you have made to the latest versions. Not being able to save over existing jpeg, png or tif files without having "copy" applied to the file name is an egregious and completely unnecessary disruption to productive workflow. Especially considering that it affects updating linked files in other adobe programs like InDesign and illustrator when linked images are involved. Also the reversing of the shift- constrain scale function Is completely ridiculous considering every other program in the computing universe uses that method. Why you would change that is unfathomable, but at least there's a work-around. These alterations to the original functionality of the program are serious issues and you should revert the functions immediately - you are wasting the time of your faithful user community and causing inefficiencies in production workflows. We demand a reasonable response and quick fix.  

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Jul 15, 2020 4
Community Beginner ,
Jul 16, 2020

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It's absolute lunacy! I've complained about the shift-constrain issue too! WHY on EARTH would you change something like that? At this point (I'm also creeping up on 20 years) it's MUSCLE MEMORY to hold down shift when you're resizing.

 

I don't know who's in charge of making these ludicrous decisions, but they should be canned.

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Jul 16, 2020 2
Explorer ,
Jul 16, 2020

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I couldn't agree more! I too have been using Photoshop since the early 1990s. I remember the advent of layers - now that was an amazing upgrade, but switching the shift constraint? Not allowing writing over of jepgs? WHY? and why command-T in one app and "E" in another? This isn't rocket science. Admit mistakes were made and switch it back.

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Jul 16, 2020 0
Community Beginner ,
Jul 16, 2020

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I am dating myself here, 26+ years in the game and so irritated by these ridiculous and unnecessary program changes.  Maybe the programmers are not users? Why change such a thing? We pay all this money every month for a glitchy product.

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Jul 16, 2020 1
New Here ,
Sep 21, 2020

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Todd, What's the current work around? This is driving me nuts. TIA

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Sep 21, 2020 0
Explorer ,
Nov 06, 2019

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I'm having the same problem Courtney, along with a myriad of other issues since updating both CC and Mac OS yesterday to the most recent versions. Regrets, I've had a few : (

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Nov 06, 2019 1
Adobe Community Professional ,
Dec 04, 2019

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Two possible reasons:

  • the modification includes properties not supported in the png specification
  • macOS Catalina.

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Dec 04, 2019 0
Explorer ,
Dec 31, 2019

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I too am having this issue. On macOS Catalina. Latest Photoshop version, to my knowledge. I have a PSD which I make changes to, then save as jpeg. I'm saving over an old version of a jpeg that I've been asked to update. Specifically say "overwrite" and I get a copy instead.

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Dec 31, 2019 1
Adobe Community Professional ,
Jan 01, 2020

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"I'm saving over an old version of a jpeg that I've been asked to update. Specifically say "overwrite" and I get a copy instead."

 

That's irrelevant. The question is if you have added properties that are not supported by the jpeg file format specification. That's virtually anything you can do to an image in Photoshop. Most people don't realize what a fundamentally limited file format jpeg is.

 

Just one example: If you crop, with the crop tool set to "hide" instead of "delete", you get a floating layer. That is not admissible in jpeg. So it has to be a copy. That's just a random example, it goes on and on.

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Jan 01, 2020 0
Explorer ,
Jan 01, 2020

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That's irrelevant. The question is if you have added properties that are not supported by the jpeg file format specification. That's virtually anything you can do to an image in Photoshop. Most people don't realize what a fundamentally limited file format jpeg is.

 

Can you please clarify what you mean? I have a PSD. Yes, it has many layers and other fun things, but I want my final output to be a jpeg. I go to "Save As" and I choose "jpeg" from the "format" menu. The file extension changes to ".jpg" and I save the file. (My understanding is that this save as command merges the layers and produces a valid jpeg image.)

 

The problem is that the system tells me it is going to overwrite my file (which is the expected behavior) but then it saves a copy instead. Which means I have to manually delete the old jpeg and rename the new one so it doesn't say "copy".

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Jan 01, 2020 3
Adobe Community Professional ,
Jan 01, 2020

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"My understanding is that this save as command merges the layers and produces a valid jpeg image."

 

Yes, it does - but in the process a lot of information is thrown out in order to produce a jpeg. Photoshop never discards data without explicit confirmation from the user.

 

So it produces a copy, and then asks you what you want to do with the original, containg all your data. This original is still open.

 

In a way it was a lot simpler in the old days. If the file didn't already conform to the jpeg specification, jpeg simply wouldn't be an option under "Save As". Saving out a jpeg copy was added at some point due to user demand.

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Jan 01, 2020 0
Explorer ,
Jan 01, 2020

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Okay, this makes sense, but Photoshop's behavior has changed and it isn't performing as expected.

If I have a document and I choose "Save As" and set the format to jpeg, and then name the file the same as a different file, I get a warning message which reads "Filename.jpeg" already exists. Do you want to replace it? A file or fodler with the same name already exists in the folder Dcuments. Replacing it will overwrite its current contents.

If I click "Replace" and save the file, the file is saved as a copy. The original file is not replaced or overwritten. This is a change from how the "Save As" and "Replace File" command has worked in the past. In the past if this message came up and I hit "Replace" the file was overwritten.

As of current, the file is not overwritten which is a loss of functionality IMO, but also causes user confusion because the result is not what the alert box said the result would be.

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Jan 01, 2020 6
New Here ,
Jan 01, 2020

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The problem for me is if I save as a jpeg it saves a jpeg like expected, but if I then save as a jpeg again asking to overwrite the first jpg file then confirm that I want to overwrite the jpg file it does not. It creates a second jpg with copy in the name which has to be removed and the original jpg discarded. 

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Jan 01, 2020 4
Explorer ,
Jan 01, 2020

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Rewriting an existed image is how it has to work and the current behaviour with adding 'copy to the filename' is a bug!

When I rewrite an image, I mean to update it. For example, I've made changes to the image, that is currently linked to some document (indesign, illustrator, website or other) and I want it to be updated immediately in that app. If it creates a new file with a new filename, then I have to manually relink it to that new file which is nonsence! I do not need a new copy — I want my updated file with the same filename.

Ofcourse, adding 'copy' instead of rewriting file is a bug and it has to be fixed ASAP.

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Jan 01, 2020 8
Explorer ,
Jan 01, 2020

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So I just got done with a support chat with an Adobe Rep. He pointed out that the "As a Copy" checkbox is checked, so the program is behaving as expected. There, apparently, is no way to uncheck the checkbox... which, in my mind, defeats the whole purpose of having a save as jpeg command.

mustbecopy.jpg

 

If I have to manually merge layers before saving as a jpeg just so I don't have to save as a copy, that's a whole extra step that the computer is already doing for me. Or can/should do for me.

 

CC2019 has similar behavior, but I am positive I've overwritten jpegs this year. Anyone on Mohave able to check and see if this is a Catalina bug?

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Jan 01, 2020 1
Explorer ,
Jan 01, 2020

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No the program doesn't work as expected and the support chat isn't right!

1. Create test.psd file
2. Save test.jpg
3. Make changes and try to rewrite test.jpg you've created on step 2
Dialogue window appears that says:
Screenshot 2020-01-01 at 22.02.13.png

 

 

 

 

 

 

 

 

 

It says: "replacing it will OVERWRITE its current contents" — Yes, thank you, Photoshop, that's what I meant to do! Its typical behaviour for all apps that we all use.
4. It creates 'test copy.jpg' and not overwrites current contents :((( ofcourse it's a bug and must be fixed.

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Jan 01, 2020 9
Adobe Community Professional ,
Jan 01, 2020

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"if I then save as a jpeg again asking to overwrite the first jpg file then confirm that I want to overwrite the jpg file it does not."

 

That seems entirely justified to me. Every time you save a jpeg, the destructive compression kicks in all over again. It doesn't matter if you already have an existing jpeg by that name. It's a new file, jpeg compressed all over again! This is how jpeg compression works.

 

The point I'm trying to get across here is that jpeg is a very special case. When you save a jpeg, you never get the same file back! Save it again, and it's a different file.

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Jan 01, 2020 1
Explorer ,
Jan 01, 2020

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Contacted Adobe support — said that it's a known issue and pointed me here:
https://feedback.photoshop.com/photoshop_family/topics/photoshop-saving-copy-not-saving-over-jpg-fil...

Maybe it's more useful to write there?

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Jan 01, 2020 1
Explorer ,
Jan 01, 2020

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D_Foss, we understand. We understand jpeg is a special file that is very limited. We only want to save a new jpeg file with the same exact name as another jpeg file.

 

Here's my use case:

I have a PSD. This PSD contains text about an upcoming event. I export it as a jpeg so I can give it to my client. (My client will probably print this jpeg using MS Word. They dumb, but have money.) I save my PSD as a PSD so can keep my layers and text editable. Then I Save As a jpeg. (Name: event graphic.jpg)

I open up the jpeg file to check it over before emailing my client, and I notice I made a mistake. I forgot to change the date. So I open up my PSD. And I change the date so it is correct. I save my PSD. Then I Save As and choose format as a jpeg.

I use the same filename. (event graphic.jpg)

The old jpeg is entirely unwanted. It's incorrect. I want to save over it with a new jpeg.

The OS says: Hey, are you sure you want to save over this file?

I say: Yes. I am sure I want to save over this file. It is not a file I want anymore. It is wrong.

Then Photoshop saves a copy of the jpeg. Now the file that is wrong called "event graphic.jpeg" and I I have that is correct called "event graphic copy.jpg"

 

So right now, I either have to manually delete the jpeg file I don't want. And rename the new jpeg file so it doesn't say "copy". (Because I'm a professional and I give my clients files with clean and clearly labeled names.)

 

Or I have to open my PSD file, Merge/Flatten all the layers. (Note: This is a destructive proccess which makes everything unediable.) And then save as a jpeg. (Since I have no layers it will let me overwrite the jpeg file now.) Then I have to go back to my PSD and undo the merge/flatten layers so that I can make changes to the document later when my client comes back and tells me they changed the date again or they want the colors to be green instead of blue.

 

I think we all understand that jpegs are compressed, destructive, limited file formats. We don't care. We need a jpeg file. And we don't want the jpeg file we already made. And before today we didn't have to manually delete the old file before saving a new one.

 

Before today, every time I said "Overwrite" the file was overwritten by an entirely new and destructively compressed jpeg file with the same name of the one I was trying to overwrite. And I was happy.

 

The reason we're unhappy today is that an update (maybe it's Adobe, maybe it's a dumb Apple Catalina Permisions bug) has caused a hiccup in our workflow and I have spent way too many hours of my workday trying to figure out how to make the app work the way it has worked for me in the past and how I expect it to work based off the information provided by the system.

 

(I do want to say thank you for your help. Your initial comment about layers did help me figure out that layers are part of the problem. But it is a bug when the "save as copy" checkbox is checked and greyed out.)

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Jan 01, 2020 4
Adobe Community Professional ,
Jan 03, 2020

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I just tested this on Windows 10.

 

I saved a file as psd, tiff, png and jpeg. Then I repeated and resaved over each. No "copy" anywhere, although naturally you do get the options dialog with each resave.

 

So apparently this is a MacOS problem, not a Photoshop problem.

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Jan 03, 2020 2
New Here ,
Jan 28, 2020

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It's probably a Photoshop problem. Maybe confined to the Mac version. We've been correctly overwriting jpg (and all other files) for over 20 years now. 

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Jan 28, 2020 5
Explorer ,
Jan 29, 2020

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I am finding the same overwrite problem occurs even if no amendments are made and you try to overwrite the file. I understand what you are saying about if a modification is made that it may do this, but it has never been that way, it has always overwritten until this latest update. I am unsure where the problem lies, Mac OS or Adobe, but I do know that this is causing a lot of people a great deal of extra work, which prior to an update did not need to be done

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Jan 29, 2020 2
Adobe Community Professional ,
Feb 19, 2020

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YEs, I urge all affected users to post and vote on that thread...

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Feb 19, 2020 5
New Here ,
Mar 09, 2020

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It's obviously a Photoshop problem on MacOS, introduced in newer versions. I have CC 2018 installed where it works perfectly fine, as you would expect. In the current version however, it is impossible to overwrite any file from the "Save as.."-menu, jpeg or not, the way it was possible for the past 20 years. It always creates a copy no matter what you tell Photoshop to do.

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Mar 09, 2020 1
Explorer ,
Mar 09, 2020

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How did you get access to 2018? Via the Cloud the oldest version I can install is 20.08 and it seems to be just as bad. This garbage is costing me actual work hours.

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Mar 09, 2020 0
Explorer ,
Apr 09, 2020

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I had problems signing in there to post 😕

btw how is this correct answer?

 

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Apr 09, 2020 1
New Here ,
Jun 03, 2020

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@D_Fosse You are clearly are Windows user. I updated to Catalina and now have the same garbage problem as everyone else. Catalina on PSD no longer overrides the the orginal jpg. All of the trife you are trying to portray has notheing to do with the problem. Save as no longer overrides it creates an entirely new file.

 

Everyone else: Have you found the solution?

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Jun 03, 2020 0
Community Beginner ,
Jun 16, 2020

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No, you're mistaken. When you save as a JPG the layers are automatically flattened and the raster is cropped to the image size. Your comment is irrelevant.

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Jun 16, 2020 0
Community Beginner ,
Jun 21, 2020

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Agreed, it's not an answer, just a link to a private forum where people are discussing the same problem.

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Jun 21, 2020 0
Community Beginner ,
Jun 26, 2020

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Oh man do I feel this comment in my soul. Here it is, June 26th, 2020. I am a recent update (finally got a new computer) to Photoshop 2020 (21.2.0 as of this date) and running macOS Catalina 10.15.5 and this is STILL an issue. I can't understand when it's explained so clearly SO MANY TIMES how support still isn't getting it.

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Jun 26, 2020 1
New Here ,
Jan 09, 2020

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I'm also having this issue, Photoshop 21.0.2, MacOS Catalina v10.15.2 (19C57).

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Jan 09, 2020 3
Community Beginner ,
Jan 23, 2020

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Yes, I am having this same irritating 'Save as copy' error and others issues with Photoshop 2020. I find it very frustrating to have basic Photoshop tasks and workflow commands I've relied on for decades suddenly failing (i.e. 99% saving crashes, shift key for transform constrain proportions).

D_Foss, I've seen your comments here and on other threads. You're not helping anyone by negating user's concerns, saying these are features not bugs and shifting the blame to Mac OS. If we're paying Adobe a monthly fee for Mac OS Photoshop, it should work on Mac OS. We don't want to be beta testers, we just want Photoshop to work as it always has.

I can appreciate it when Adobe rolls out new features that are actually helpful, but please stop undermining old features that professionals depend on.

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Jan 23, 2020 11
Community Beginner ,
Oct 17, 2020

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I'm having the same issue and it still listed as a bug after so many updates. This is very frustrating as an editor who can't update files without having to replace a whole new copy into the timeline.

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Oct 17, 2020 0
New Here ,
Oct 17, 2020

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I can't believe Adobe hasn't rectified this massive inconvenience by now.
Another change that I detest to Photoshop involves selections; in previous
versions, when if you made a selection, all you'd have to do is click
outside the selection to deselect. But now, you need to enter key command
to deselect. This one change is perhaps the most infuriating of them all.
How can a software company justify changing such a fundamental task that
has been ingrained for 30 years? Did they do some focus groups? What's
behind this folly?

--

*Bill Dais*
Creative Director/Owner
*Dais Design, LLC*
3621 Glenhaven Ct
Green Bay WI 54301
t: 920-660-7292
e: bill@daisdesign.com
*www.daisdesign.com*

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Oct 17, 2020 0