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Stop Eyedropper Scrolling

Participant ,
Dec 07, 2019

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Hello to all

 

Load image into photoshop

 

zoom in very very close, so that outer edges of document can't be seen

 

select brush tool

 

hold down ALT - it now switches to eyedrooper temporarily while you hold it down

 

drag cursor outside of document and ontop of any *docked* panel (layers panel, brushes panel, etc - ANY panel you have visible in your workspace - but panel MUST be docked

 

now as cursor is ontop of docked panel, photoshop document begins to scroll away

 

 

how can we stop this scrolling from happening???

 

 

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Stop Eyedropper Scrolling

Participant ,
Dec 07, 2019

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Hello to all

 

Load image into photoshop

 

zoom in very very close, so that outer edges of document can't be seen

 

select brush tool

 

hold down ALT - it now switches to eyedrooper temporarily while you hold it down

 

drag cursor outside of document and ontop of any *docked* panel (layers panel, brushes panel, etc - ANY panel you have visible in your workspace - but panel MUST be docked

 

now as cursor is ontop of docked panel, photoshop document begins to scroll away

 

 

how can we stop this scrolling from happening???

 

 

Topics

Problem or error

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748

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Participant ,
Dec 09, 2019

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hi friends

 

 

there is no way to stop document from scrolling when eyedropper leaves it?

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Adobe Community Professional ,
Dec 10, 2019

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Hi

Can't replicate the issue on Windows 10 with Photoshop version 21.0.2, what exact version of Photoshop and opertaing system are you using

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Participant ,
Dec 10, 2019

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regards, I am using same version as you.

 

May I re-try again 🙂

 

-zoom in very close to any document (just enough so that outer edges of document cannot be seen)

-select brush tool

-hold down alt, and also hold down left mouse/pen button, and as you are holding it down, drag the cursor outside of the document and over to a panel that is docked (the layers panel for example, but it must be docked - does not matter if panel is on right or left side of your workspace)

-the document now begins to scroll in opposite direction

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Adobe Community Professional ,
Dec 10, 2019

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I can replicate that here in V21.0.2

 

I've raised a bug report here, you may wish to add your own comments:

https://feedback.photoshop.com/photoshop_family/topics/v21-0-2-eyedropper-tool-scrolling-document

 

Dave

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Adobe Community Professional ,
Dec 10, 2019

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In your first post you didn't mention left clicking as well so yes I can reproduce it now 😉

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Participant ,
Dec 10, 2019

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thank you Dave for initiating the bug report. 

 

Indeed, this behavior has been active for many years now. If is meant to be proper behavior, I do not understand why. Every time we sample color from other document, we always must re-position original document back again, and it is indeed a nuisance. 

 

If image is zoomed way *out*, and with document edges clearly visible, then problem still happens if "overscroll" is checked ON in preferences, but does not happen if overscroll is checked OFF.

 

Either way, problem always happens when zoomed in close, regardless of overscroll on or off.

 

I thank you again for raising bug report. Hopes are that Adobe will stop this behavior on upcoming update 🙂

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New Here ,
Jun 14, 2020

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Googled this issue in June 2020 using version 21.1.3 — this is still a problem. It's impossible to sample a color from outside of the active window because it keeps scrolling forever.

 

Even more so because Overscroll now MUST be turned on for Rotate Canvas to function properly. Otherwise, when you're zoomed in the canvas jumps around wildly when trying to rotate it. (I found out about the Overscroll setting fix via a different forum post.)

 

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