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There is a problem with the newest Photoshop "render video" feature.

New Here ,
Oct 24, 2018 Oct 24, 2018

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hello..

I am using the newest version of Photoshop. (2019...)

I mainly work on animation with photoshop timeline.

when i save as an photoshop image sequence, only the first image will be output repeatedly.

However, old Photoshop can export normally.

I wonder if this is the newest Photoshop problem.

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Advisor ,
Oct 24, 2018 Oct 24, 2018

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Jel29252659 My condolences. I have been offered this site to send you for help. Best regards, JH

This might be more helpful - Troubleshoot Windows system errors, freezes | Adobe software

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Community Expert ,
Oct 24, 2018 Oct 24, 2018

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What kind of Animation? A frame Animation or a Video animation.  There has also been an other thread like your posted before this. Search the forum for them the may be mote than one Re: PS 2019 Update : IMAGE SEQUENCER DOES NOT WORK

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  • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
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  • Computer hardware, such as CPU; GPU; amount of RAM; etc.
JJMack

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Community Expert ,
Oct 25, 2018 Oct 25, 2018

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I am noticing the same issue since moving to PS CC 2019.

Photoshop CC 2019 (20.0.0)

Windows 10 1803.

Intel i7-6700 @ 3.4 GHz with 32Gb RAM

NVidia GeForce GTX970 with 4Gb DDR5.

I have created numerous video clips with Photoshop before, so this was a surprise and a puzzler to me.

I created a 2 second video at 29.97fps (default). I can play back the video in the timeline. But when I render video, only the first frame is shown, although the video is 2 seconds long. The rendering is extremely fast (too fast for a video).

My video contains a 3D scene, and I tried exporting it with ray-traced draft, and it still only exported the first frame, although it was "shimmering" as if there were multiple renderings of the first frame that were slightly different.

Mike

2018-10-25_21-47-24.GIF

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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I believe users are having problems. There is some problem but the problem does not effect all machines.  I has not problem saving image sequences from Fame animations or Videos..  I'm Running CC 2019 ov a Windows 1809 Workstation with an old Quadro display adapter.  Microsoft pulled the 1809 so 1803 would be what most have.  My machine also has slow 2GHz processors 2 Six core xeons.

I have not tried a 3d video animation I will,

I just rendered a 299 frame 3d animation  10Sec took quit some tine to generate the 300 jpeg.

I believe there is a problem for several users have this problems.

JJMack

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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I will try reinstalling PS CC 2018 and verify that I can render the same file from there.

If I can demonstrate that it works on 2018 and doesn't work on 2019, I'll report it on UserVoice as a bug.

Mike

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Community Beginner ,
Nov 13, 2018 Nov 13, 2018

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Any news on this? I have discovered the same problem after updating to 2019 yesterday. I just rolled back to 2018 v 19.1.6 but now when I try to Export>Render Video, PS freezes while initializing video export (see below).

Screen Shot 2018-11-13 at 5.46.49 PM.png

I've tried multiple drawn animation files (utilizing video layers) with same results. A work computer that has v 19.1.4 will export the frames no problem.  But there's no option to roll back to v19.1.4 so I've now installed 2017 v18.1.6  From this version I can export frames as before.

Please fix this bug Adobe so we animators aren't stuck in 2017!

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Community Beginner ,
Nov 13, 2018 Nov 13, 2018

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cfparks​ Is that a Windows Machine or a Mac 14.1? If windows is it 1809 by any chance?

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Community Beginner ,
Nov 13, 2018 Nov 13, 2018

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Also could you try the following and check if this works?
go to Preferences > Performance > and then check Enable Legacy Compositing.

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Community Beginner ,
Nov 13, 2018 Nov 13, 2018

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LATEST

It was Windows 1803 but also happening on my mac laptop which has the latest version of Mojave, I think. Looks like they literally just released the first update today though (good timing!) so we'll see if that works. Thanks!

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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Hi,

I tried the same with one of my GIF animation and exported to Image sequence and I am able to get all images as per my frames. Could you try resetting the preferences once and try again. Please note you my lose you saved data in the preferences once you reset it. so do keep a back up.

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

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Hi all,

We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes.

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

Regards,

Sahil

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