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Urgent Issue: Not enough RAM

Forum|Forum|7 years ago
May 24, 2018
10 replies
90074 views

Hey, so I started having this issue with Photoshop when I recently updated it. It keeps saying I don't have enough RAM space. Previously, Photoshop has worked perfectly. I don't understand why its no longer working as it used to. I uninstalled, reinstalled, reset preferences. When I tried to follow older forums on how to solve the issues, they all say to go to Edit > Preferences > General > Performance and edit there. I can't even open the Performance tab without Photoshop freaking out. If anyone has a solution, please do help.

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Correct answer Akash Sharma

okay the tif files that i am trying to download if relaying this message any suggestions?

Hi All,

This issue has been fixed in Photoshop CC 19.1.5 (June 2018 release). Please refer the solution mentioned in this article Error while accessing performance preferences - 'An integer between 96 and 8 is required.' before updating.

Update Photoshop to the latest version, see Keeping Photoshop Up-To-Date

Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC

Regards,

Akash Sharma

T

Test Screen Name

Legend

Please tell us your actual version.

margaretb4456358

Participant

I can't do anything since Windows updated. I can't use the quick selection tool or the lasoo tool. I can save, but can't edit anything. It is driving me nuts. I design book covers and this is really messing me up. I uninstalled a load of stuff this morning in the hope that it might give me some leeway.

I'm saving for a Mac. I'm sick of Windows doing whatever the hell it likes without even asking.

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Test Screen Name

Legend

The registry fix seems to be the only game in town but if you aren’t completely comfortable with it, have a complete backup and know how to recover if it all goes wrong and you can’t boot, then get hands on help.

margaretb4456358

Participant

For those who don't want to mess with the registry, like me, I contacted Adobe support, got an online chat person and gave her access to my computer. She went in and did something with the registry and now it's all fixed. Took about five minutes!

And she confirmed it was because of the latest Windows update.

D

DanaK.O.

Participant

I have had the same problems. I haven’t tried changing my registry, but I have been able to Export as a jpg instead of saving.

klp58

Participant

I was almost in tears last night. Couldn't save what I was working on, couldn't screenshot...in desperation, I took a photo of my monitor. Will there be a fix soon? I don't want to pay for something that is worthless to me.

A

Anonymous

Hi

Did you try the fix I posted above

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

klp58

Participant

I will try when I get back home tonight...I am more than a little intimidated to mess around in the registry.

HAMtasia

Participant

I started seeing these RAM errors in Photoshop the day after my PC updated overnight to Windows 10 v1803 but didn't know the true correlation until I FINALLY found this forum thread.

Tip for the frustrated: If you're in the middle of a job and get the dreaded RAM error on trying to save your work, I found that the "not enough RAM" message only appears if I save my working file as .JPG. Other formats I tested (.PSD, .TIF, .PNG, .BMP, .PBM, .SCT, even .TGA) all saved without error. I didn't test massive files; the largest I tried was about 8 MB. I also didn't test every single format because .TIF will work for me until Adobe releases a fix, so if you find other formats that throw the RAM error too, please reply.

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madisonw17755697

Participant

Glad I am not the only one with the same Issue. Guess that Update's Mutiny for Photoshop users

Grigor Poghosyan

Participating Frequently

Check your windows updates manually.

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torbenc16540429

Participant

Ged Traynor's fix works!