Participant

Answered

Use Windows Ink Issue with photshop CC 2015.

Forum|Forum|9 years ago
April 6, 2016
8 replies
65995 views

Really Adobe.

Can you please look into this issue:

If you check the "use windows ink" for wacom intous 5 (most likly all of the models) you are getting a REALLY enoying lag with zoom and pen size adjuster etc. If you turn it off, it works perfect, but the downside is the pen pressure opasity don't work.

I don't want to complain to much, but you should adress this issue, we are paying for your software!

And no! It's not the driver, I use many other drawing software and there is no issue there.

This topic has been closed for replies.

Correct answer davescm

Thank you, Dave and JJmack for this solution! I am now running the latest update to PS 2018, Windows 10 and able to use my Intuos 5 tablet pen with full pressure sensitivity and no lag. I think the updates must have made the difference because the UseSystemStylus 0 process did not work when I tried it weeks ago. Now my illustration project is late, and I think I gave myself carpel tunnel struggling to work with the pen tablet, but at least it is working now. Thank you.

Just in case anyone stumbles across this thread. Since we gave the workarounds, Microsoft whose previous update caused the issue, have now issued a further update with a fix to Windows Ink.

See details here:

Cannot paint with stylus when zoomed in on image | Windows 10

Dave

B

Boarguts

Participant

+1 the PSUserConfig.txt file isn't restoring my pen sensitivity.

Disabling Windows Ink solved brush issues, however pen sensitivity isn't functioning in Photoshop.

K

krzysztofk31291988

Participant

@denniscaleroart, @Snriac3, @Boarguts - downgrade one or two versions down from CreativeCloud will fix the issue at least for me. I have now 19.1.1 and wcoom bamboo and it work ok.

DevonStuartCMI

Participant

Downgrading worked for me too, but come on guys! Fix this! You make us pay for the cloud subscription and now I can't benefit from the latest innovations in PS. I'm especially disappointed by the the person who said PS was never designed for drawing and painting, but for photos. Whatever the initial intent, Adobe made what has become the premier software for my illustration work. No excuses! Fix it!

D

denniscaleroart

Inspiring

just fyi, this happened to me yesterday after a windows update using Photoshop cc 2018. i was about to lose my mind when I stumbled across this fix.

is this something thats likely to be fixed either by microsoft, wacom, or adobe?

Snriac3

Participant

I'm also losing my mind over this issue. Adding the PSUserConfig.txt file to my settings has NOT given me back my pen sensitivity. I make a living on my tablet and this is maddening.

A

Ashan Kavindu

Participant

Your the Man bro ... I have been doing Photoshop with this problem since 2015 . I dont understand why Adobe didnt that . Anyway thanks lot bro

D

diegob54258885

Participant

Thanks, man! You are my hero!

J

J_VH

Participant

Awesome. Thanks

nicolashe

Participant

This is STILL a problem in 2017!!!!! How can this not be a priority in the developers team! I am working in a professional environment with latest drivers and yet this is still an issue since I have memory! bug fix this now!

Trevor.Dennis

Community Expert

hansb90361119 wrote:

If you check the "use windows ink" for wacom intous 5 (most likly all of the models) you are getting a REALLY annoying lag with zoom and pen size adjuster etc. If you turn it off, it works perfect, but the downside is the pen pressure opacity don't work.

You've turned off Windows Ink, so without supplying an alternative, pen pressure is not going to work. You have to enable WinTab.

If Windows Ink is disabled

1. Create a file that contains instructions to revert to the WinTab functionality.

2. Create a text file in a text editor such as Notepad.

Type in the following lines:

# Use WinTab

UseSystemStylus 0

3. Save the file as a plain text file named PSUserConfig.txt

4. Put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\

5. Restart Photoshop and check the pen pressure and overall performance.

J

Jonzy

Known Participant

Thanks. Very useful to create that file. After many years, this issue still persistent in Windows-Photoshop and not a single fix has been done to this day. We have to create that file every time we install a new photoshop in a Windows based machine.

S

schreiberv55930755

Participating Frequently

It's 2019 and I'm still using this hack. I keep forgetting how to do this, because there are a million different solutions to the performance/diappearing mouse cursor/long press circle/whatever problems that are related to the Windows Ink/Photosphop/Wacom combination. It takes me at least an hour and a few new white hair each time go through several different non-working solutions, do the research and end up at this post.

Who can I scream at for still not fixing this!?

JJMack

Community Expert

I do not seem to get the lag or the lag does not bother me. Others have your problem you can have Photoshop use Wintab API rather then ink with you Wacom . If you did a search you would have fount that out. Re: wacom tablet jittery with graphic's processing enabled

JJMack

crzyg45647824

Participant

Can you help me with my problem JJMACK PLS I GET THIS WEHN I TRY BAS RELIEF

JJMack

Community Expert

I have no idea please try resetting all your Photoshop tools and if that does not clear up the problem try resetting your Photoshop preferences. They are the first thing I try when Photoshop starts acting up.

JJMack

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