Abnormally fast playback speed of the editing tape

[Alain38332304nqct]

Hello,
I have just upgraded from Premiere Element 2020 to version 2024.
With this new version, I'm having a problem with the playback speed of the editing tape (in expert mode).
When I play the video I've just imported into the edit strip, in the preview window its speed is accelerated. This was not the case with version 2020, where the playback speed was normal.
I haven't found any settings to change this playback speed.
=> How can I return to normal playback speed in the preview window?
Thanks for your help

Alain

[Bill Sprague]

What are the project settings and how were they set?  What are the specifications of the source footage and what was used to create it?

[Alain38332304nqct]

When I started the project, I modified the settings to match the project video.
But I noticed something else.
Having a new PC running Windows 11 (my other PCs are running Windows 10), I installed Adobe Premiere Elements 2020 on it (already installed on the other W10 PCs).
I'm now noticing a different behavior on this new PC.
Indeed, when I play a video I've just loaded (for editing), in the preview window the playback speed :
- is normal on Windows 10 PCs
- twice as fast on Windows 11 PCs
all other things being equal (similar settings).
Why is this different with Windows 11 and, unfortunately, I can't find any way of adjusting the playback speed on the new Windows 11 PC (so as to have a normal speed).

[Bill Sprague]

I have Windows 11 and Premiere Elements 2024.  I have none of the difficulty you describe.   

Again, what are the project settings?  What is the source of the video?  What are the specifications (including frame rate) of the video?  Can you share one of the video clips that is causing your trouble? 

[Peru Bob · Accepted solution]

Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.