cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

APE 2020 not openning

cruzer0922
Community Beginner ,
Jun 06, 2020 Jun 06, 2020

Copy link to clipboard

Copied

APE 2020 not opernning

TOPICS
Freeze or hang

Views

3.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

cruzer0922
Community Beginner , Jun 27, 2020 Jun 27, 2020

I had adobe tech support fix the problem.  They renamed C:\ProgramData\Adobe\SLStore to SLStoreold

Votes

Translate

Translate
replies 27 Replies 27
latest latest Jump to latest reply
MarshallK
Community Beginner ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

In Response To rodolfo1216

As per ADOBE tech support I installed Adobe Premiere Elements 2024 and video editor still does not open. It says "Loading Adobe Premiere Elements Editor Workspace" for a while then quits. I am running 

iMac

24-inch

Chip: M1

Model year: 2021

Memory: 16 GB

macOS: 14.1.1

Adobe support told me to run CC Cleaner; this did not help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
stevee51591174
New Here ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

LATEST
In Response To MarshallK

Exactly the same problem for me, as Marshallk, also running on mac system.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Erika32887604qyq3
New Here ,
Oct 14, 2023 Oct 14, 2023

Copy link to clipboard

Copied

Thank you - it works!!! Additional i had to enter the serialnumber. (Windows 11)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
System Requirements for Premiere Elements
How to buy Adobe Premiere Elements 2020?
User Guide
Download and Install
Learn
Troubleshooting
Playback Issues
Knowledge Base Articles
Supported devices
Supported file formats
Workspace basics
Preference file locations
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices