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Audio tracks sound horrible

New Here ,
Feb 01, 2020 Feb 01, 2020

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I have worked with premiere elements 2014 on a Windows 8 PC 

I now installed premiere elements 2020 on a 6 months old Windows 10 PC

I frequently use the music that is downloadeble in premiere elements.

The sound tracks are completely mixed up as you can hear in the example file in this link

https://adobe.ly/2uO1iau

I never had that problem in the old version of premiere elements.

 

Tanks for you advice

 

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Community Expert ,
Feb 01, 2020 Feb 01, 2020

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I've not had that trouble.  Which sound are you using? I want to try it.  From your video, the orange sections above the timeline suggest you may have made some adjustments.  What happens if you remove and replace the music selection?

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New Here ,
Feb 03, 2020 Feb 03, 2020

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I use the music that is downloadeble in the app menu.

In the older version I dit could adapt the length of the tracks without problems the sound was perfect. 

I have completely removed the music tracks and started again from zero.

The more music tracks I add the more probles occur it is getting worse when the total lengt of the tracks is more than 15 minutes i need more than 30minutes of music.

The problem is undependend from the orange sections and is random.

Thanks for your advice. Could do a test in version 2020 and add more than 30 minutes of music tracks. 

 

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LEGEND ,
Feb 01, 2020 Feb 01, 2020

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Why are your music tracks sliced into short clips? That could be what's causing your issue as Premiere Elements tries to turn each segment into its own complete song.

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New Here ,
Feb 03, 2020 Feb 03, 2020

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The 

In the older version, Premiere elements I could addapt every song without any failure no matter how long or short it was.

In version 2020 I dont see the music files in the list of project elements.

I have contacted Adobe helpdesk. I am waiting for a answer.

I also installed the update from february 2020 

I have removed al the music and added the music again but the problem is stil there

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