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13

Choppy/Stuttering Playback in Timeline Preview - Premiere Elements 15

Community Beginner ,
Jan 06, 2017 Jan 06, 2017

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Hello,

I am experiencing stuttering in the timeline playback on my PC (please see specs):

Radeon Software Version - 16.12.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon HD 7700 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

I am using .MOV files shot from my DSLR Nikon D5300 @ 1080p 60fps. I noticed the timeline preview playback is choppy, however when I export the final file the playback is fine when playing it on Windows. I have tried nearly all the Project settings to no resolution. All video card drivers are up to date.

I tried this on my Surface Book laptop with dGPU and it has no problems with the timeline playback stutter, so I am not sure if this is a software issue or hardware issue on my PC.

Any help is appreciated.

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correct answers 1 Correct answer

Adobe Employee , Oct 08, 2020 Oct 08, 2020

Hey there, we've visualized some of these potential solutions in a 2-minute video. There's another option listed in this thread that works too – if you go to your Audio Hardware preferences and set your Default Input to "No Input" that can also improve playback performance.

If that doesn't work for you, try these tricks!

Hope it helps

Caroline

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New Here ,
Oct 27, 2018 Oct 27, 2018

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Just started getting this issue with the latest update and this worked for me!

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New Here ,
Aug 22, 2017 Aug 22, 2017

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Dude you rock.

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New Here ,
Mar 03, 2018 Mar 03, 2018

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Thanks heaps, worked perfectly for me

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New Here ,
Mar 29, 2018 Mar 29, 2018

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Thank you so much. Few days of fightings with different versions of Premiere Pro, reinstalling Windows OS,  and I was angry to the thing that makes this program work so bad. All was OK almost one year before, I do not make any changes in system, and that problem comes. Andre Levis, thank you very much, I was thinking that maybe it is audio - but I see that all is setup as it must be and go forward for searching another solution.  Thank you.)

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New Here ,
Apr 07, 2018 Apr 07, 2018

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I just had the same problem on my Mac. It took me about hour10 minutes to realize what was causing it. I was trying to cross fade 44khz audio with 48khz audio. So I encoded the 44khz to 48khz and that fixed all my playback problems.

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Guest
May 26, 2018 May 26, 2018

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Found your answer way down here. Thank you. I made the same mistake with PP on Mac dropping 44.1 to a 48.0 timeline. It's break time. Thank you.

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New Here ,
Apr 29, 2018 Apr 29, 2018

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I am new to Adobe Premeir CC; It's 2018 and like most of the previous viewers, I took a 6month cruise in search of a fix.  Tried programs I never knew existed, in and out of adobe and nothing worked until ............... I tried your tip.  Thank you!  Does anyone know how to get this tip to Adobe, to save future frustrations.  Just my way of venting.   Thanks to you and all of the viewers who had shared their ventures on this issue as well. 

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New Here ,
Mar 07, 2018 Mar 07, 2018

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This is 2018 here and it's still working. Had the same problem and didn't even had the "No Input" option, but I just changed from Headset mic to microphone.

Didn't think I would find the answer so quickly, specially with my pc here that's not even close to your specs...

Cheers

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Explorer ,
Jun 27, 2018 Jun 27, 2018

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If the footage is .mp4 & the operating system is Windows, try the following step:

In Preferences > Media > Uncheck "Enable Accelerated Intel h.264 decoding

This solved me the problem !!

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New Here ,
Sep 17, 2018 Sep 17, 2018

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@felix   WORKED!!! THANKS!!

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New Here ,
Apr 14, 2020 Apr 14, 2020

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This still works! Thanks! The setting is called "enable hardware accelerated decoding" now, but it's in the same location.

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Explorer ,
Jun 03, 2020 Jun 03, 2020

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Thanks. This solved my issue for a .ts file

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New Here ,
Jul 18, 2021 Jul 18, 2021

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Still works in 2021!! Thank you so much!!! I was about to give up with Premiere, after searching without result in the web for days.-

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Explorer ,
Jan 24, 2019 Jan 24, 2019

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Hi everyone thanks for the tips but I've tried the no input for the audio and changing the uncheck enable accelerated intel h.264 decoding but neither worked for me.  But I've had this stuttering problem for over 5 years and four different very high end computers and versions of Premiere from cs5 up to cc2019 lastest version. 

The computers I use are very high end fast computers (the one I am using now is about 1 year old and has i7, 32GB ram, multiple internal fast samsung pro SSDs (no spinning hard drives) nvidia 1070sc GPU and windows 10 pro with very little other software loaded and few background programs running.

Typically I am using .mts files at 1080p and sometimes 4k but have also tried .mp4 and .mov files at 8 and 10 bit both at 1080p and 4k.  The stuttering can occur anytime either with just one short 1 minute clip without any transitions or effects added or with many clips loaded in with many effects and transitions which of course makes it stutter even worse.  I can press stop and then play and playback will improve for a few seconds but then will stutter again sometimes in a few seconds or sometimes in a minute.

On 4K with 8bit and 10 bit shot on a Panasonic GH5s the video in Premiere stutters both on preview and in the timeline from almost the start and will stutter to the end.  It is very frustrating and time consuming!  I would be interested if anyone is successfully editing high end 4k footage in premiere without experiencing stuttering?

The only thing that helps is if I click "render in to out" and let my entire timeline render and then try to watch it but this sucks having to do it that way. 

I like Premiere's power and variety but I see people editing in Final Cut with Macs similar to my PC's speed that rarely have these stuttering problems on preview and playback.  If this stuttering gets much worse I might have to bight the bullet and switch to Final Cut in the future for my projects.

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LEGEND ,
Jan 24, 2019 Jan 24, 2019

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When you add your clips to your timeline, is there a yellow orange "render" line above them, along the top of the timeline? If so, this indicates that the program is not able to set the project settings to match your video specs, which can result in poor playback performance and a less than great quality output.

Ideally you should see NO yellow orange or green line above the clips on your timeline until you add an effect or transition to them.

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Community Expert ,
Jan 24, 2019 Jan 24, 2019

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RockstarBruski:

(I like your handle.)

1.  This topic is over a year old. 

2.  This is the Premiere Elements forum.  You appear to be asking a Premiere Pro question.  FWIW, I use a high end gamer laptop and have no stuttering with 4K in Premiere Elements.

Steve:

Bruski is using and asking about Premiere Pro.  The "render in to out" process is different in Pro than Render in Elements. It is a choice where you set an "in" and an "out" in a sequence then preview render the selection. 

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New Here ,
Nov 21, 2019 Nov 21, 2019

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worked for me, thank you so much!

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New Here ,
Dec 26, 2019 Dec 26, 2019

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It resolves my problem!! I just did what you said (set the Default Input to "No Input"). I don't know why this solves my problem at all, but it did!!

 

The problem of mine was that I see jitterings when I playback any kind of video. I tried to transcode, proxy it and did not work. The problem was not related to dropping frames, and I have a powerful PC more than enough to playback 4K videos while I was only looking at 1080p video at the time.

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New Here ,
Jan 18, 2020 Jan 18, 2020

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This is what it was for me also! Thank you! Was trying to figure this out forever. No thanks to adobe!

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New Here ,
Mar 05, 2020 Mar 05, 2020

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I had the same problem and this fixed it, thank you.

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New Here ,
Apr 23, 2020 Apr 23, 2020

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Changing the audio latency to 120 did it for me

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LEGEND ,
Jun 04, 2020 Jun 04, 2020

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Glad you found this solution. It is usually the first thing we recommend when someone is having sound problems. But your issue sounded like it was a playback issue, which is why we were troubleshooting your video issues.

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Thanks for this tip, it solved the issue. God bless you and your family always! 🙂🙏

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Adobe Employee ,
Oct 08, 2020 Oct 08, 2020

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Hey there, we've visualized some of these potential solutions in a 2-minute video. There's another option listed in this thread that works too – if you go to your Audio Hardware preferences and set your Default Input to "No Input" that can also improve playback performance.

If that doesn't work for you, try these tricks!

Hope it helps

Caroline

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Thanks Carolin, the audio hardware input was the culprit, couldn't figure it out! I have a black magic card so it was trying to use that as an input and it was making my machine play back a simple audio clip super choppy

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