create a highlight reel

[36533422fzhj]

i want to create a highlight reel but after click on create button, the

"detecting scenes with group of people and detecting scenes with interesting light and...." always show with out end.

What should i do?

[Ann Bens]

Please state Elements version.

[36533422fzhj]

2026

[Steve Grisetti]

How long is the video you're adding and what device created this video (eg, camcorder, still camera, etc.)?

[36533422fzhj]

35 second. i use my laptop camera to do this.

[Steve Grisetti]

It could be an issue with the file format or codec your laptop is saving the video file as.

Open your MP4 in the free download MediaInfo. In MediaInfo, set View to Text and then copy the complete text of this report and post it to this forum. Once we see this detailed report we'll better be able to advise you.

[36533422fzhj]

General
Complete name : C:\Users\maryam-j\Videos\Screen Recordings\Screen Recording 2025-10-29 141013.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp41/isom)
File size : 10.5 MiB
Duration : 35 s 755 ms
Overall bit rate : 2 473 kb/s
Frame rate : 30.000 FPS
Encoded date : 2025-10-29 10:39:38 UTC
Tagged date : 2025-10-29 10:39:38 UTC

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings : 2 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 2 frames
Format settings, GOP : M=2, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 34 s 700 ms
Bit rate : 2 346 kb/s
Width : 1 712 pixels
Height : 914 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.050
Stream size : 9.70 MiB (92%)
Writing library : AVC Coding
Encoded date : 2025-10-29 10:39:38 UTC
Tagged date : 2025-10-29 10:39:38 UTC
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 35 s 755 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 838 KiB (8%)
Encoded date : 2025-10-29 10:39:38 UTC
Tagged date : 2025-10-29 10:39:38 UTC
mdhd_Duration : 35755

[Steve Grisetti]

The issue is that the video is not standard 1920x1080 resolution. It's 1712x914, which the program isn't able to auto analyze. 

I'm not sure how to make it doable.

If you're using a Windows computer, you can try inputting the file into the free Microsoft Clipmate. the 1080p video you output from Clipmate should work in Premiere Elements.

[36533422fzhj]

i'm afraid it dosen't work.

[Steve Grisetti]

I'm not sure what that would be. Sorry. It should work with a 1920x1080 MP4 from Clipchamp.

[Ann Bens]

You can drop the clip into Elements 1920x1080 timeline

You can scale the clip up to fit the frame or leave the black bars.

Export as H.264 1920x1080.

Import this file and try again.

[36533422fzhj]

"detecting scenes with group of people and detecting scenes with interesting light and...." still appears!

[Ann Bens]

Your clip might not be suited to make a reel.

[36533422fzhj]

with other video files still problem exist!

[Fawad5FCF]

Hi @36533422fzhj, 

Do the videos you are uploading include people, or are they filmed without any individuals present ?
This information is important, as the highlight reel feature extracts key moments specifically from clips that contain faces or action.