Hi all, hoping I can get some help/answers...
I have been using my OLD Adobe Premiere Elements 10 on my 2+ year old Dell (running Windows 10) all this time with very little issue. (Yes, the program is ancient, but it's WHAT I HAVE. And for the editing I do, it has worked for me. No judging please! :P) Up until what I can only assume was around October, my computer must have run a particular update that SCREWED something up with the display driver. And since I will sometimes go weeks or MONTHS between using my PE program, I did not know this had happened at the time, so now it is too late to do any restoring.
When I start the program, it gives me a pop-up saying:
"We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.
Display driver details :Intel - Intel(R) UHD Graphics 630 3.0.0
Build 27.20.100.9664"
...I click OK and my program runs normal for the MOST part, except when I double click a video from my project tab to watch a preview, you know, so I can scroll the clip, or set in/out points before adding it to the timeline, it is just GRAY. The audio is there, but no video. Now, once the clip has been added to the timeline, it seems to play normal with no issue in the playback window. It's only not there in the preview window. I RELY on the preview feature a LOT for what I do and I am extremely frustrated that something that was working FINE before got changed, and I am so computer illiterate that I don't know how to fix this, or even if I CAN fix this.
Installing a newer version of Premiere Elements is out of the question right now as I have been working on an ongoing movie project through my Elements 10 for nearly 4 years. As far as I know, my project files from my old program would NOT transfer into a newer version. I could be wrong, but I'm pretty sure I remember experimenting with a family member's newer program to bring in my old version files to it and it did not work. I am also not interested at this time to even attempt to relearn a newer version. Down the road maybe, but RIGHT NOW, I just want my rinky dink Elements 10 to work like it was, long enough to at least finish this huge movie project.
Like I said, I am not the most computer savvy person (obviously), so if anyone has any remedies or suggestions, I would VERY VERY much appreciate it. (And please word things in an extremely simplified language that I can understand..lol :/)
I don't know if this helps with anything, but my processor is an:
Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
And under my Device Manager, under Display Adapters it says:
Intel(R) UHD Graphics 630
NVIDIA GeForce GTX 1660 Ti
SEND HELP! Thanks in advance!
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