m2ts file no sound in PE 2022

[ABB654]

Greetings,

Just getting started with PE 2022.  I put an m2ts file into PE 2022 but when I play it to edit it in PE 2022 there is not soound.  When I play that file in other programs the sound is fine.  How do I get the sound track into PE 2022?  Do I have to convert it to a differnt file first to edit it with sound?

Thank you.

[John T Smith]

See if this other disscusion helps Solved: Can't get Premiere Elements 2020 to play sound - Adobe Support Community - 10830405

[Steve Grisetti]

I agree with John. Go to the program's Edit menu and select Preferences. On Audio Hardware page, try changing the input and/or output settings and see if that makes a difference.