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Premier Element 12, no video, only sound

New Here ,
Feb 07, 2021 Feb 07, 2021

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I have an issue with trying to create a new project in Premier Elements 12. I can add the video clips without a problem but when i try to view what i added all i get is audio. I know the video portion exists because i can view it in the Organizer portion of the program. I can also view the videos from other programs on my computer. These videos are .avi files from my Garmin dash cam. I have used them many times to create a movie or an event that was captured during my travels but for some reason I cannot view anything I bring into the program now. Any ideas what I am doing wrong?

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Audio , Error or problem , Import

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Community Expert ,
Feb 07, 2021 Feb 07, 2021

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I'm sure you know that editing programs and viewing programs are not the same.   Without a MediaInfo printout of the file characteristics I will guess that your Garmin records in a variable frame rate.  Premiere Elements was not very good at that because common video cameras record in a fixed frame rate.   You may have to convert your files using something like the (free) Handbrake program. 

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Community Expert ,
Feb 07, 2021 Feb 07, 2021

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>videos are .avi files from my Garmin dash cam

 

Adding to what Bill said...

AVI is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

 

Does your video use a Variable Frame Rate? See https://community.adobe.com/t5/Premiere-Pro/Variable-frame-rate-video-with-Premiere-Pro/td-p/4601935
If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

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Community Expert ,
Feb 07, 2021 Feb 07, 2021

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Also, This message is about Premiere Pro, but the process also works for Premiere Elements
H.264 will not work inside an AVI wrapper https://community.adobe.com/t5/Premiere-Pro/Can-t-get-PPro-to-accept-video-file/td-p/3450861

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