Premier Elements crashes after clicking the export/share button

[davido56754197]

Tonight my adobe premier  elements began crashing after clicking on the export/share button. Once the button is clicked, the options windows pops up but then the busy icon starts spinning and the program crashes. I tried re-installing the program but that didn't work. Anyone else ever have this issue? 

[Steve Grisetti · Accepted solution]

This usually indicates an outdated driver or firmware for your graphics card. Don't trust Windows Update to keep things up to date. Go to the nVidia, AMD or Intel site and download the latest for your GPU.

[davido56754197]

Thank you. This appears to have fixed the issue. 

[John T Smith · Accepted solution]

Here are the links

Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

[davido56754197]

Thanks!