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Premier video editor elements deletes files

New Here ,
Mar 08, 2022 Mar 08, 2022

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I edited a load of short clips Saved them to a folder

 

The folder disappeared. My project became corrupled with lots of red multi languade bits of text and then disappeared

 

Is this a virus?

Checked with Mcaffee nothing shown

 

Help please!

 

Des george

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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You are seeing the missing media screen.

 

Premiere Elements doesn't embed the media used (videos, photos, or audio) in the project file.  It acts as a pointer to where the media used in the project is located.  If the source media has been moved, is on a drive not connected to the computer, or on a drive that doesn't have a fixed drive letter, Premiere Elements doesn't know where to look for your media.

 

Premiere Elements doesn't delete files or folders.

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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What is the physical location of the video files?

 

Are your files located in a folder on your computer hard drive?

 

OR Are you editing from an SD camera card in an adapter?

OR Are you editing from a USB flash drive?

 

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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As Bob and John suggest, you may not be using the software in the normal work flow.  But, if in fact you do have corrupted files, you have a hardware failure.  This software won't do that.  

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New Here ,
Mar 09, 2022 Mar 09, 2022

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I am using elements in the normal way 

 

I am new to videos but have uses photoshop elemets for years. I have been using 2021 version for a year

 

Who can I send a project folder to? Is it safe to drag and drop here?

 

Des

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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I would not be using "One Drive".  Put you project assets in a standard folder on your primary drive.  Have your project and output file there too.  

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New Here ,
Mar 09, 2022 Mar 09, 2022

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That might be the case that it is not the best but I can assure you the problem I have identified is not a onedrive issue

Here is a screen shot of the problem

Des George

desmondg94240363_0-1646841196962.png

 

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New Here ,
Mar 09, 2022 Mar 09, 2022

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Thanks for your questions

The files are on my one drive. I have all the video files in folders. I was saving the edited clips to a new folder. This got deleted

I can send the corrupted project file if it helps I have put it in my trash can but it could be recovered
. Every clip has been replaced by a text image bright red background with multilingual text.

I reloaded a fresh version of elements

Des George

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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Do you have backups of the media?

Did you try relinking the media?

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New Here ,
Mar 09, 2022 Mar 09, 2022

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Yes I have backups

 

All the video clips are stored elsewhere on One Drive

I have sent a screen shot

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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Can you copy the files to your hard drive and try to relink the files?

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