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Premiere Element 2020 visar ingen bild

Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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Har installerat PE 2020 men jag fƄr ingen "stƶrre" bild ovanfƶr timeline.

Det ƶvre fƶnstret verkar bli lƄst och fƶrsvinner inte dƄ man kƶr videon frƄn timeline.

dubbelklickar jag Ƥven pƄ en hƤmtad fil sƄ fƄr jag upp en svart ruta och kan hƶra ljudet

men ingen bild.

Lika dant om jag vƤljer HelskƤrm sƄ fƄr jag bara en svart skƤrm men hƶr ljudet.

Har provat med Ƥldre filer som fungerat i tidigare versioner av PE och de visar heller ingen bild i PE 2020

 

Har provat att avinstallera, starta om datorn och installera om, men ingen skillnad.

Kƶpte en lic. av CCleaner som hittade nƄgra fel i registret dƤr PE fanns med.

Ominstallationen gjorde ingen skillnad. Kan det finnas kvar PE instƤllningar i registret som ej gƄr att ta bort?

Finns det nƄgon instƤllning fƶr att fƄ det stƶrre videofƶnstret aktivt sƄ man kan redigera videofilerna?

Har provat att kƶra filerna i VLC Media Player och dƤr syns bƄde video och ljud helt ok.

Tacksam fƶr tips.

TOPICS
Crash , Error or problem , FAQ , Freeze or hang , Tips and tricks , User interface or workspaces

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Community Expert ,
Dec 10, 2019 Dec 10, 2019

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Try updating or rolling back your graphics driver directly from the video card manufacturer's site.

If that doesn't work, uninstall and reinstall. And don't use any registry cleaner again.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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I checked for new driver for the grafic card but there is non new.

The old version of PE had no problem
and test with VLC Video Player is good.

I installed the new PE with Photoshop Elements and Photoshop is ok.

/Kai Tillman

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Community Expert ,
Dec 11, 2019 Dec 11, 2019

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Uninstall and reinstall.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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I have alredy tried this.
Both uninstall, restart the computer, and reinstall.
The program has the same problem.
DonĀ“t show any video in the bigger windows above the timeline.
Only sound.

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