• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Elements 13 ne s'ouvre plus après le mise à jour 2004

New Here ,
Sep 24, 2020 Sep 24, 2020

Copy link to clipboard

Copied

Bonjour,

Alors que PE13 fonctionnait parfaitement, depuis la mise à jour de Windows, il ne s'ouvre plus.

La fenêtre de chargement s'affiche quelque secondes puis disparaît... et plus rien ne se passe. Que faire?

Merci pour vos lumières !

TOPICS
Crash , Freeze or hang

Views

217

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 24, 2020 Sep 24, 2020

Premiere Elements 13 was written when Windows 7 was current.  It may may be too old to work with Windows 10 and all its routine updates.  If you have the installation files or disks and serial numbe, you can try uninstalling and reinstalling.  You can also try rolling back to an earlier video driver.   

Votes

Translate

Translate
Community Expert ,
Sep 24, 2020 Sep 24, 2020

Copy link to clipboard

Copied

Premiere Elements 13 was written when Windows 7 was current.  It may may be too old to work with Windows 10 and all its routine updates.  If you have the installation files or disks and serial numbe, you can try uninstalling and reinstalling.  You can also try rolling back to an earlier video driver.   

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 25, 2020 Sep 25, 2020

Copy link to clipboard

Copied

LATEST

Merci pour l'information. Je suis retourné à la version 1903 de Windows... et ça marche correctement,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines