Premiere Elements 2019, h.265, windows 10

Community Expert

If it is recorded in H.265, you can't use Premiere Elements. There is not an update or way to install the codec. Your only other choice is to try other editing software. One common one that advertises H.265 support is CyberLink PowerDirector. I've not ever tried to use it myself.

J

julien337

Participant

Ok merci beacoup pour votre retour,

Je vais essayer d'utiliser cyberlink Power director merci pour vos conseils

Je reste quand même un peu déçus que un logiciel comme Premiere elements ne soit pas capable de lire des vidéo aussi courant sur le marché.

Legend

Just remember: It's not a fix if Adobe made the decision not to include it.

D

dominiks19269012

Participant

Please fix this!!!

My drone uses HEVC, my gopro 7 uses HEVC. I bought premiere elementals to cut my videos but then i realized that HEVC is not supported.

All my footage is HEVC.

It's a shame that this much used codec is not supported.

Return or exchange a non-subscription product

Community Expert

dominiks19269012 wrote
All my footage is HEVC.

If you've not already read it, the (free) program Handbrake can convert your HEVC footage (in batches) to editable H.264 without quality loss. You're GoPro can also shoot in H.264.

Not that it matters, but to Steve's point, it is not Adobe that left it out. Apple pays to provide it in their operating system and Adobe can use it. Windows does not pay to provide it.

Peru Bob

Community Expert

Thank you. Is there a get your money back solution? Bought key from Amazon.

dominiks19269012 wrote
Is there a get your money back solution? Bought key from Amazon.

You will have to contact Amazon:

Michael B. UK

Inspiring

I feel like I’ve been conned. The only reason I bought Elements 2019 was because I thought it supported iPhone video (Codec: MPEG-H Part2/HEVC (H.265) (hvc1))

I’ve since discovered that it does, on Mac’s, but not on a Windows 10 machine.

Combine that with the fact that Organizer has been running for 3 days, is only 60% through recognising faces on 15,000 photos, and has a memory leak that causes my machine to blue screen (3 times in 3 days) and runs like a dog. I7 CPU 16GB RAM on a SSD.

What can I do? Wait indefinitely for a patch or use a different product I suppose.

Community Expert

mickb60946825 wrote
..... What can I do? Wait indefinitely for a patch or use a different product I suppose.

If you bought directly from Adobe, you should be able to get your money back.

Contact Customer Care

Legend

You should definitely make Adobe aware of your feelings. (This is a user to user forum.) I'm sure many share your concern that this format is not yet supported.

Community Expert

Yes! Exactly. I am saying that H.265 is odd because it is still uncommon. If you browse through the camera's listed for sale at places like B&H or Adorama, you have to look hard for cameras you hold to your eye for shooting video that use H.265. The exceptions are action cameras, dashcams, drones and security cameras.

Why it is uncommon is also odd. Everything I read says H.265 is a wonderful thing technically. Yet as wonderful as it is, it has been terribly slow to make its way into mainstream Canon, Nikon, Sony, Panasonic, etc. cameras. The articles that talk about how wonderful H.265 is technically, also explain how oddly screwed up the licensing might be.

If you need H.265 editing capacity, Premiere Elements is not for you. It will be until fall of next year to see if version 2020 includes H.265. My bet is that it won't unless a sudden avalanche of mainstream cameras use it.

There are two NLEs that can edit H.265 footage. One, as mentioned is Premiere Pro CC. If that is not satisfactory, Cyberlink PowerDirector advertises that capability.

K

KentACarlAuthor

Participating Frequently

I'll stay here in the discussion.

When iPhone 6 or greater, Gopro and Blackvue are counted as odd products, I feel we do not have the same opinion.

I'm thinking like this. If Adobe has the technology, they should use it in Elements. If that technique is odd, it should not be used. Using this as a tool to get me Pro-version is not an easy way. And if h.265 is odd, there are few who walk that way.

Thanks for your interest. Will not write more in this thread and have marked it as answered.

With greeting
Kent

K

KentACarlAuthor

Participating Frequently

Thanks for the posts.

I have received a private message from someone who says h.265 is not supported on either Mac or Windows. But that's probably wrong. Adobe says there is support on the Mac.

I live in the belief that h.265 is the sequel to h.264. My camera in the car (Blackvue) uses this and it's a much more efficient format.

I started this as a question and have somehow received why I mark the question as answered.

I find it strange that Adobe does not support h.265 on all platforms.

Kent

Community Expert

The reason that H.265 is not supported is that it has not become universal and remains entangled in licensing disagreements. It has been entangled so long that competitors are making headway with alternatives.

Further, it is my humble opinion, that Premiere Elements is aimed at and priced for people who make "home movies" with common consumer cameras. And for that, it seems successful. For people that have professional cameras where H.265 might be more common, Adobe offers Premiere Pro.

(An anomaly in "consumer cameras" is the latest iPhone because it can use H.265. I'll assume it has setting for H.264 as well. )

Marketing and pricing can be weird. The aggressive and active consumer might upgrade their Premiere Elements annually at $100 per year. Premiere Pro comes at a $20 a month price. If you are old enough to remember what film and developing cost, $20 a month or $240 a year is truly a bargain. Other "pro" level NLEs (with all their codecs) can be more expensive.

Legend

Thanks, Bill. I thought I was only one confused by Adobe's claim to support HEVC video -- though apparently not H.265.

Thank you for clearing it up. A bit.

Features & Enhancements | Adobe Premiere Elements 2019

Legend

According to Adobe's feature page, Premiere Elements 2019 does offer HEIC and HEVC support on Mac OS 10.13.

Peru Bob

Community Expert

...but not for Windows.