Premiere Elements won't load [Branched from an existing thread]

[pauls91436856]

I bought Premier elements in October 2022 and was using it on my Apple desktop a week ago but now when I click on the icon it won't load the workspace or give me access to my projects and files. It wants me to pay for an upgrade. Is that normal practice?

[kglad]

@pauls91436856 

no.  post the issue in the premiere elements forum.  including a screenshot of what you see after triggering the problem may be helpful.

[AxelMatt]

@pauls91436856 I've branched your post into an new one and move it to the Premiere Elements forum

[John T Smith]

I am on Windows, so I know that Microsoft is very good about maintaining backwards compatibility when Windows 11 performs an update... and I have read that Apple is 'not so good' with backwards compatibility

Which Apple operating system do you have, and has your system updated between working and not working?

[Steve Grisetti]

Try right-clicking on the icon and selecting  Run as Administrator.

[John T Smith]

Is 'run as administrator' also for Apple?

[Steve Grisetti]

Good question.  I think it's possible but the process is much more complicated.

So I'm not sure what to recommend to a Mac user.