RTX 2080 and 2080 Ti (currently?) not supported for GPU acceleration?

[Kamae]

So I upgraded to Premiere Elements 2022 in the bundle with Photoshop Elements today, but I noticed that my graphics cars, the nVidia RTX 2080 Ti, seems not to be supported, even the 1080, 2060, 2060 Super, 2070, and 2070 Super are supported (according to https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html#recommended_cards).

Did Adobe forget to whitelist the 2080 and 2080 Ti? That is a rather disappointing situation for me at the moment.

[John T Smith]

Nobody in this public forum can say what/when Adobe will do... but if you scroll down in that page you will come to...

Premiere Elements Beta Tester Program

Where there is information on how to request being added to the program to test your specific card(s)

[Kamae · Accepted solution]

Maybe interesting for others facing the same problem, I solved it by adding the following line to the file C:\ProgramData\Adobe\Premiere Elements\20.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt:

NVIDIA#NVIDIA GeForce RTX 2080 Ti#

[John T Smith]

My card is on the Adobe list, but that is a VERY interesting link to the file for those with unsupported cards

[Ann Bens]

Adobe stripped down the list.

So many users will have to add the card to the list themselves. Including myself.

[tereeeeeeee]

If all the GPU cards are in the list for Premiere Elements 2022, is there a way to pick the GPU from preferences or does it pick the Intel 630U as the default?  I have a  GTX1070 Max Q and a GTX 1080 in an Alienware graphics amp but Premiere and PS Elements do not show these cards to choose from.  Do you or anyone seeing this know the answer?

[Kamae]

I don't know if it will work with PE2022 but with my notebook having both, Intel and nVidia, GPUs, I can set the preferred GPU to use in the Intel GPU utility that comes with the driver on a per application basis. For example, I can select an application EXE in that tool and select the GPU to use (default, Intel, nVidia).

I can't test it with PE2022 because I returned it, got a refund, and use now a completely different product and never looked back. Still being subscribed to this thread, I got an email notification about your question, maybe my answer can help you.