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T
tobyd39877020
Participant
October 30, 2018
해결됨

Video doesn't display on monitor window

  • October 30, 2018
  • 2 답변들
  • 320 조회

Adobe Premiere Elements 2019.  First time user.  When I double click on a video clip, the monitor window opens up, but the screen is black and the video doesn't display.

Windows 10 Pro, Intel i7-7600U CPU @ 2.8GHz, 8,00 GB RAM, 64 bit OS, Intel HD Graphics 620

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Bill Sprague

    The most common answer on this forum for display issues is to look for updates to your video drivers. 

    2 답변

    T
    tobyd39877020작성자
    Participant
    October 30, 2018

    Updated my driver and it fixed the problem.  Thank you!

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 30, 2018

    Thank you Toby.  Too often we never hear back when suggestions help!

    B
    Community Expert
    Bill SpragueCommunity Expert답변
    Community Expert
    October 30, 2018

    The most common answer on this forum for display issues is to look for updates to your video drivers. 

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