Night 3 of editing...I am editin a combined set of footage from my iPhone 11 Max Pro and DJI Mavic Air. I am 10 minutes into the edit and things are freezing up on me! I literally purchased the latest version in order to fix the issue and now I am finding myself back at square one. Can you please tell me what I need to look at in order to fix this issue? I will gladly allow your tech support to dial into my PC so we can get a resolutions to this.
And are you trying to contact Adobe or are you looking for help? This is after all a user to user forum.
That said, we could use more details. Otherwise we'll assume you're using the 2020 version of Premiere Elements on Windows 10.
If you start a new project and you add one of your iPhone clips do the timeline, do you see a yellow-orange "render" line above the clip? If so, this indicates that the program isn't matching its project settings to your video specs, and that can result in poor performance.