Mov files are not synchronized

New Here ,
Apr 19, 2020 Apr 19, 2020

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Hello

I am using adobe premiere elements V18.

If I Import a file in mov-format, the video is only synchron to the audio if I start from the beginning. If I start from somewhere else the video does not match the audio. That is a pity for cutting of course.

With mp4-format it works well.

Additionally it is not possible to export the mov-video as an mp4 correctly.

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CC FAQ, Feature request

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New Here ,
Apr 20, 2020 Apr 20, 2020

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I found the solution here (use handbrake to convert the mov to m4v with fixed frame rate):

Issue with .mov file - glitches and restarts

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