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Audio not found warning

Explorer ,
May 04, 2022 May 04, 2022

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When searching in explorer, audio of this clip is fine, but in sequence and sourceplayer I get this and no audio

TheoKooijmans_0-1651692759314.png

I got the same problems with v 22.3 but there was no warning!

This also causes audio loss with export.

Looks like Premiere makes a mesh with the same clipnames in different directories. (Mediacache?)

 

 

 

Bug Unresolved
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5 Comments
Explorer ,
May 04, 2022 May 04, 2022

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When this happend I also cleared al mediacache, and after conforming all worked fine.

But after a short while however the same error started to appear again.

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Community Expert ,
May 04, 2022 May 04, 2022

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What kind of audio is inside those mts files.

Can you upload a file for testing?

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Explorer ,
May 04, 2022 May 04, 2022

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It looks like it goes wrong with split files,

picture below shows one take as it's imported in Premiere (Sony card directory is copied to harddisk)

TheoKooijmans_1-1651694999716.png

 

 

This is shown in Premiere

File Path: U:\!WIM Gerrits\Film 7-8\PRIVATE\AVCHD\BDMV\STREAM\00004.MTS
Type: MPEG Movie
File Size: 1,98 GB
Image Size: 1920 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:25:31:23
Pixel Aspect Ratio: 1,0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: AVCHD H.264 4:2:0

 

this in VLC

TheoKooijmans_0-1651694742231.png

in media info

Duration : 11 min 52 s
Overall bit rate mode : Variable
Overall bit rate : 23.8 Mb/s
Maximum Overall bit rate : 24.0 Mb/s
Recorded date : 2022-05-04 15:44:57+01:00
Writing application : Sony HXR-NX5E

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=2, N=13
Codec ID : 27
Duration : 11 min 52 s
Bit rate mode : Variable
Bit rate : 21.4 Mb/s
Maximum bit rate : 22.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan type, store method : Separated fields
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.412
Stream size : 1.77 GiB (90%)
IrisFNumber : 7.300000

Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : PCM
Format settings : Big / Signed
Muxing mode : Blu-ray
Codec ID : 128
Duration : 11 min 52 s
Bit rate mode : Constant
Bit rate : 1 536 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Bit depth : 16 bits
Delay relative to video : -100 ms
Stream size : 131 MiB (6%)

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Community Expert ,
May 05, 2022 May 05, 2022

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These files are ripped from a BD?

I have seen funny things with these kind of files too.

Might want to convert to Prores or something simular first.

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Participant ,
May 06, 2022 May 06, 2022

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Hi Ann,

No these files are copied from a Sony SDcard in two tested cases, from a Sony Pxw-X70 and NX5

I have just checked this problem on another system, same problem occurs,

I can try to make the SDcard content available via FTP?

This problem is related to spanned clips, so clips who are split up in segments of about 12 minutes.

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