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Hi Mike,
We're sorry to hear about this. Does the screenshot show how the display looks after you toggle the full-screen mode? If so, could you please confirm which GPU you have on the system & if it's using the latest drivers? We're here to help, just need more info.
Thanks,
Sumeet
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I don't get it? Are either of those shots what it looks like 'full screen' and we're only seeing a partial? Why wouldn't the guides show if you toggle a panel to full screen? Are you perhaps looking for Transmit out, so you can see the final image on another monitor?
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BTW: Using Win11 is good to know, but you need to include the exact PP Version from the Help/About window.