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J
Jérôme5E88
Participant
February 4, 2021
Question

Impossible to export srt subtitle

  • February 4, 2021
  • 1 reply
  • 976 views

Error message with no explication for export srt subtitle

This topic has been closed for replies.

1 reply

T
Trent Happel
Participating Frequently
February 10, 2021

Sorry about that. SRT export should be working again in current 15.0 beta builds. If you still run into this issue with Premiere Pro 15.0 beta build 023 or higher, please let us know.

 

Thank you. 

F
Fuzzy Logic
Participant
February 12, 2021

I have issues when trying to create a .srt sidecar file while exporting via the Media Encoder queue. No error meesage, but also no .srt file. Exporting directly from Premiere but using the same encoding preset works.
Running Premiere Pro 15.0 beta build 027 

T
Trent Happel
Participating Frequently
February 14, 2021

Would it be possible to provide a few more details on the exact steps that you used? example:

1) Are you exporting a Sequence from Premiere Pro and then choosing Queue button in Export Settings or importing a Project or file directly in Media Encoder?

2) Which encoding Preset and Caption options did you use? 

3) Does it export the video and audio file, but no sidecar SRT file?

4) Any chance we could get the Project file you used to export?

 

For example, I tried exporting a Sequence from Premiere Pro with a CEA-608 Caption track to H.264 Match Source - High Bitrate preset with Captions tab Export Options set to Create Sidecar File and File Format set to SubRip Subtitle Format (.srt). Clicked Queue button and then clicked Start Queue in Media Encoder. This produced an A/V file and an SRT file. This was also with 15.0 Beta build 027, so I'm sure I am missing some step(s) that you performed.

 

Sorry for all the asks. This will help us with our investigation.

 

Thank you!

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