Inspiring

Question

Premiere pro has problem with .TS video files

Forum|Forum|4 years ago
August 24, 2021
3 replies
10929 views

Hello,

About the last version of Premiere Pro and Premiere Pro beta :

when I try to play .TS video file in them, I have noticed that the image and the sound of the video are not synchronized.

I have no problem of playing this .TS video file inside VLC player, so I don't understand why Premiere Pro is unable to play it correctly.

Bug

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parenteswagking

Inspiring

I use TS files without issue on a daily basis in PrPro (due to a non ideal workflow) - I think the issues arises from the relatively lax container restrictions of .ts files (i.e. not every ts file is equal, and mine just happen to be usable)

re-interpreting with something like FFmpeg (personally I just use VLC) is potentially the best bet - force a re-encode to a more reliable encoding

(one example - I had a badly encoded file with keyframes that were super far apart, a re-encode made it usable in PrPro)

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pierret18811376Author

Inspiring

Could you advise me a good converter with professional results, that could convert TS to MP4 ?

Bruce Bullis

Community Manager

Adobe Media Encoder. 🙂

Can you post a representative .ts file? [My old camera made .ts files, and PPro handled them without issue...]

Bruce Bullis

Community Manager

Hi Bruce,

In Adobe Media encoder, I have just tried to convert the TS file to H264, but the result : I have an MP4 file with the same problem : if I play it, the sound and the image are not synchronized.

My TS file is coming from this page : https://www.cnews.fr/emission/2021-08-23/linterview-de-didier-raoult-1118390

I have downloaded this video file (TS in 720 P) on this page with the software "Internet download manager"(https://www.internetdownloadmanager.com/). I can play this TS file in VLC with no problem, but unable to play it correctly in Premiere Pro.

> My TS file is coming from this page

"That file is not available in my region". Can you post a representative .ts file, somewhere?

Ann Bens

Community Expert

I dont think Premiere supports .ts files.

On a side note: VLC is a player, Premiere is a NLE.

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pierret18811376Author

Inspiring

Ok.

So I have tried to use Adobe Media Encoder to convert the TS file.

Media Encoder says me it is possible to convert TS file to MXF file only, so I convert it.

But Premiere Pro is also unable to play correctly MXF file (if I try to play the MXF file in Premiere Pro, I have the same problem : between the image and the sound it is not synchronized).

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