25.2 Crashing Computer Regularly

Hi I'm running into a siumilar issue...
I recently updated from Windows 10 to 11, Installed additional RAM to get it to 128GB
I use Suite studio  within my workflow, but i've also experience teh problem working locally. 

Basically i will be working on an edit as simple as this

and still have the program and computer freezing up. whwen ever i'm not running Premiere the computer runs fine i've ran some test on it and there were no hang ups from tetsing the system out.

Here is an example of what's happening. 

System setup:

NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

 

Given the additional information i still think this is just a side effect of your footage being the hardest to decode possible - this is independent of your system hardware as there is no GPU decoding support for this format yet - so all the load is placed on your CPU - if your CPU or your power supply hit a combination of instructions which are not hit in any other case - this could lead to spikes that crash your hardware if it is not 100% functional.
There have been lots of cases of faulty CPUs, RAM, PSUs in the past which only produce a crash with very specific scenarios - and the whole PC going down is a very clear indicator of a hardware or os+driver issue.

Creating proxies or transcoding in e.g. in AME to ProRes would help - but i dont think this would solve the root cause of your problem - it would only avoid the problematic hardware path.

I think I have finally found the reason behind premiere crashing for me. 

After going down many internet rabbit holes to get to the bottom of the issue, I discovered that it might just be my camera and the way it records screwing up premiere. I shoot high resolution files on my Canon R5ii which, like the R5, records AVCHD files into an .mp4 container. These are 4:2:2 12-bit files stored in a compressed .mp4 container instead of an .mxf or c-raw container. And I don't have the storage capabilities to always just use its raw modes. I've always known that MP4 files are very intense on a computer's CPUs as it's tasked with interpreting compressed footage in real time. But what I didn't realize was the nature of the source file being 4:2:2 instead of 4:2:0 being the biggest problem. Having only ever owned cinema cameras before, and being very used to editing raw, I wasn't used to this file difference in Canon hybrid cameras making such a hassle for editing.

Anyways, long story short, I've been able to pinpoint the use of these files as the reason my PC crashes. Considering I'm working on a $6000 custom built PC with more than enough power to edit 8K and 12K raw files, it definitely makes me angry that these compressed 4K files cause such a headache. 

However, I would like to note that this version of Premiere has indeed been much less stable with these files than prior iterations. I've owned this camera and worked with similar footage since it's release and have just now begun having problems with it after updating premiere. So there is still something unstable in Premiere compared to previous versions, but clearly my footage is more to blame than this version of the software. 

While I tried the use of proxies before to solve this issue, it's certainly not a perfect fix and a lot of crashes still occur upon import. This camera is able to record proxies alongside regular recording, which helps. However, because premiere requires uploading the actual footage and then linking it to a proxy in order to toggle proxies in the edit, I still have immense problems with crashes when starting a project. I'm totally aware I can upload proxies to edit and simply replace the file with the real footage before render, but I really enjoy the benefits of toggling proxies on and off within the timeline for color corrections.

At the end of the day, thanks to everyone for your help and I guess I'll jump on a Canon forum to voice the complaint of using MP4 file containers instead of MXF for this camera.

I have it optimized for some games, but not for premiere, no. It's pretty much stock settings for the adobe products.

Hi @Black_Bear_Vids - Are you using any of the features in the Nvidia App, or are you using any custom settings in the Nvidia control panel?

The version is 572.83 realized on March 18th. It's the Nvidia studio driver.

I tried both uninstalling the extension app from my PC and deleting the extension file in the C drive.

I do not. The entire PC just freezes in place randomly. No crash dialogue box or yellow or red warnings while I'm editing.

Hi @Black_Bear_Vids - Please let us know which driver version you are using.  How are you disabling the third party panels?  Do you get a crash report dialog box?

Yes, I have a plug-in for Envato and Premiere Composer that I consistently use. I did try disabling them and premiere still crashed in the same way. 

As for GPU drivers, I have it completely up-to-date and I'm using the studio version. I had wondered if that could be the problem before and even tried reinstalling the driver with no success towards a fix.

I don't believe the black screen and system hang issue is a hardware problem. If it were, I would expect other non-linear editing software (NLEs) to exhibit similar behavior, but they seem to function properly. Additionally, benchmark tests for my GPU and CPU don't cause the system to behave in the same way. However, I've noticed a pattern where Premiere Pro consistently consumes excessive RAM and crashes when I import large media files (over ~300GB) or open projects with extensive timelines (exceeding 1 hour). The error appears to be random, making it challenging to pinpoint the source of the issue. Furthermore, I recently came across a claim by Autokroma Influx software that they had fixed a memory overflow issue, and installing their plugin could potentially alleviate Premiere's default memory overflow problem. This seems more like a workaround than a professional software fix.