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A low-level exception occurred in: lvcod64.dll (GetAVICodecs)

Explorer ,
Oct 19, 2018 Oct 19, 2018

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After upgrading to the 2019 version of Premiere Pro CC I'm getting this error when opening any project. I can edit the project but I don't know if any work that I'll be doing will be compromised by this error. I need a position about this problem to continue working in any project in the 2019 version.lvcod.jpg

Bug Unresolved

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correct answers 1 Pinned Reply

Adobe Employee , Oct 31, 2023 Oct 31, 2023

This issue is now fixed in the Premiere Pro (Beta) release. Please download the latest build and let us know if you still encounter the issue with the lvcod64.dll. 

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New Here ,
Jun 29, 2023 Jun 29, 2023

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I had to replug in my logitech webcam then uninstall it and then I was able to delete the file from system 32 - I hope you get a solution!

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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Thanks for the update, Holly. Hope this helps others!

Kevin

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New Here ,
Jul 09, 2023 Jul 09, 2023

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I updated the Logitech webcam software (Build 2.12.20.0), but the bug isn't fixed.

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New Here ,
Jul 09, 2023 Jul 09, 2023

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Hiii every body!

How i solved the problem:

Delete the lvcod64.dll no impacts with that over the cam work. It still work after.

Reinstall the cam if wished.

Greetings

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Participant ,
Jul 10, 2023 Jul 10, 2023

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Hi, I no longer use Premiere CC2023, neither After Effects 2023 and Illustrator 2023. I reuse these tools in version CC2022 and everything is working well again without modifying any software. It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.

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New Here ,
Jul 10, 2023 Jul 10, 2023

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I also started having this problem after a 2023 Update (I don't recall which)

I wish they wouls stop saying it's Webcam driver fault when it did not error out this way in earlier versions.

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Explorer ,
Jul 10, 2023 Jul 10, 2023

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I seem to have been able to make this go away. When I first tried to delete the .dll file and couldn't, I then right-clicked on it and found something in that menu that would delete the file when I restarted the PC. Sorry, I didn't write it down, as it happened quickly, but I may have clicked "What is locking this file?".

Anyway, it did go away when I restarted, and it has not appeared (for me) in the latest version of Premiere Pro. 

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hi @JP-49,

Sorry for the frustration.

 

quote

It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.

 

JP, you can delete the .dll file or reinstall the software. The file is located here:

  • Please go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

 

Let us know if you need help with that. Sorry for this issue. Third-party conflicts occur from time to time.

 

Thanks,
Kevin

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Participant ,
Jul 12, 2023 Jul 12, 2023

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Thank you for the message, but it doesn't make sense. Doing so makes the warning "A low-level exception occured in: lvcod64.dll" vanished. But the issues are still there: I cannot insert the following effects:
-Basic 3D->Swivel,
-Adjust->levels,
So I keep working with CC2022 which is running well, with or without lvcod64.dll...!
All the best,
Jean-Paul

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New Here ,
Jul 27, 2023 Jul 27, 2023

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This bug is back.  I'd like to keep using my mouse and webcam, thank you. 

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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I have the same problem, with Premiere Pro 23.5.0. on Windows 10 Pro.

The Logitech webcam software reports that it is up to date.

Doug Dirks

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Rolling back to Premiere 23.3 (Build 61) appears to solve the problem.

Please let us know when it becomes safe to update again!

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Community Beginner ,
Aug 08, 2023 Aug 08, 2023

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Yes, please fix Adobe Products.

I need my Logitech Cam every day for hours, cannot risk to uninstall and fail when installing again during an important remote session/interview ...

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Community Beginner ,
Aug 08, 2023 Aug 08, 2023

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Premiere Pro 23.5.0 (Build 54)

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Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

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I'm not sure you actually need to re-install. Try this:
Search for the lvcod64.dll file on your system and remove it. Or move it to a different location in case you want/need to move it back.
There is a win app called Everything that can find the absolute location of that dll on your system, and let you easily move or delete it.

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Explorer ,
Aug 15, 2023 Aug 15, 2023

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The error still occurs with Premiere Pro 23.6.

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New Here ,
Aug 16, 2023 Aug 16, 2023

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I appreciate that a correct answer has been marked. But I do not even have a Logitech webcam. I do, however, have a logitech wireless keyboard , but there are no updates for that keyboard. Bug still exists with no fix in sight.

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New Here ,
Aug 16, 2023 Aug 16, 2023

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To add to my last post, I also do not have the lvcode64.dll or lvcod64.dll files in my Windows/System32 folder. So none of the answers marked "correct" are actually correct.

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Contributor ,
Aug 26, 2023 Aug 26, 2023

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I know right. Image having the gall to tell people to uninstall their hardware to fix their bug. 

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New Here ,
Aug 28, 2023 Aug 28, 2023

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And to think this has been going on in EVERY UPDATE SINCE 2019 is completely UNACCEPTABLE!  Also, there is no way to downvote the "correct" answers.

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

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HELP ME!TAJPRESTIGE319963190w1a_0-1693476946002.png

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

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TAJPRESTIGE319963190w1a_0-1693477294248.png

Pleas Help me!

 

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Participant ,
Aug 31, 2023 Aug 31, 2023

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Hi,
Unfortunately no solution recommended by Adobe for my Premiere Pro CC2023 have solved the issue.
Moreover this version cannot insert some video effects.
So I have got rid of it and I went back to the CC2022 version. This one is perfectly working.
Good luck.

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Explorer ,
Sep 03, 2023 Sep 03, 2023

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I'm having the same issue.  I have a logitech webcam and couldn't delete the .dll file, despite uninstalling Logitech's software.  I finally realized that I had to unplug my webcam before Windows would allow me to trash the file.  It seems to have stopped the Premiere error message, and I'm still able to access my camera via Zoom without the software as of now.

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New Here ,
Sep 14, 2023 Sep 14, 2023

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Thanks for the tip!

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