Participant

AVI files take an eternity to import, also media pending error

Forum|Forum|1 year ago
April 4, 2024
14 replies
1880 views

AVI files take an eternity to import to a project and once imported I get the media pending error. After a long time this disappears again and I am able to edit, but the program also crashes a lot. Media encoder works very slow to convert AVI to mp4. Impossible to work with the program at the moment.

Show previous replies

J

jand26960867Author

Participant

Between other work on the computer, I could finish working on some avi files and mp4 files yesterday. But it takes a long time also for mp4. The media pending solves itself after a while, and then I am able to work with it. But i am taking about minutes before this happens. The whole program is still incredibly slow, so maybe there is a general problem? Should I delete and install the program again, would that help?

Kevin-Monahan

Community Manager

Hello @jand26960867,

Is it possible to provide a sample file for engineers to inspect? Feel free to PM me a link to any uploaded file. I hope we can help you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

jand26960867Author

Participant

latest version; 24.3.0 build 59, computer Windows 10 Pro, AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz, 16 gb memory, motherboard AS Rock B450M Pro4, videocard NVIDIA Geforce RTX 4070 Ti. It was working without a problem the last months.

C

Carlos Ziade

Community Expert

more info needed:

premiere pro version

system specs

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded