Participant

Question

Black screen on playback in Premiere Pro 2023 project - macOS Ventura

Forum|Forum|3 years ago
January 13, 2023
21 replies
27732 views

When I drop video into a new project, any video, I get black screen in both my souce and sequence video.

I have updated to the latest version and I have tried different videos

I can hear the audio, but not see the video ro the video is block glitched.

Any ideas of what I need to do?

Thanks

Seth

Performance or Stability

Show previous replies

Kevin-Monahan

Community Manager

Hi @jason_or_jay,

I got your note. What kind of footage is this and from which camera? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

B

bdmctear

Participant

I arrived at this problem because I used the Moment Camera App to shoot a video. When I brought it into Premiere it came in upside down (which was a quick fix - vertical flip), but the other issue that should have tipped me off from the get go is that i could only see the video while the sequence was playing. As soon as i hit stop, the screen was black. And then when exported via ME the export itself was a black.

I looked at the original footage in Mac finder, where I discovered that the Moment App actually shot the footage in HVEC.

THE FIX:

1. Open the original video in Quicktime.

2. Export the video as 4k H.264 ("for greater compatability").

3. Unlink the footage in Premiere Sequence.

4. Relink the footage to the transcoded H264 footage.

All better...

jason_or_jay

Inspiring

Same issue with a M1 Max Mac Studio.

jason_or_jay

Inspiring

This is happening to me on my M1 Max Studio with 64 GB ram/10 cores and 24 core GPU/1tb storage with latest version of Premiere and Mac OS. Screen is just black. Works on my co-worker's iMac just fine. You cannot toggle between GPU and CPU rendereing on a Silicon based Mac. It's greyed out. I was editing this project with no issues for a week...then the black frame. At a total loss.

J

jaxonflex

Participant

This keeps happening to me as well. I either render the clip or restart and reopen.

C

Christi98A7

Participant

I've recently had this issue after adding captions to the video. Not sure if the captions are what triggered it or not. I went through every clip (it's an hour video!) and disabled and enabled each one manually. That was the only way to get the V1 back.

Unfortunately, although I saw it in playback, when I exported the project it exported a totally black screen again. How frustrating!

P

paulj96878241

Participant

I have this exact same that's suddenly just started on a project that I've been working on for months. Nothing has changed with respect to my system or media, everything is as it was when it was working fine. So it's very strange it should just happen like this. It's also the same on similar projects for other clients.

V

VDittmar

Participating Frequently

Thank you for speaking up on this. I hope more and more affected people comment on this. This is not ok for a paid premium program and should be fixed. This can ruins weeks, if not months of editing for users like us.

For me Adobe has a certain quality standard and this bug situation right now with no working fix yet, is sadly not meeting the standard ...

M

Mindaugas5CB5

Participant

Any solution been found for this? Having this problem at the moment with black screen on source and sequence and none of the solutions here are working.

Premiere Version 23.4.0 (went to a previous version to try to solve problem)

Mac Ventura 13.4.1