Can not open Premiere Pro - it's asking for access to public folder

[Enrique5DAD]

Premier pro 2024 asking for access to public folder can no longer use app. Uninstalled and reinstall no good. Gave full disk access still will not open.

Mac OS 13.6.4 (22G513).

Mod notes: Title and body text was adjusted for search purposes. Please do not post in all caps. Thanks!

[jane-e]

@Enrique5DAD 

I've moved your post from Using the Community, for questions about the forums, to Adobe Premiere Pro for you.

Jane

[Peru Bob]

Can you post screenshots?

[Kevin-Monahan]

Hi @Enrique5DAD,

Your bug report was discussed as a top issue today, so I moved your post to the Bugs forum. I appreciate your post. As @Peru Bob asked, screenshots would help the team investigate the bug.

I am advocating for a fix to happen on this issue ASAP. Cheers.

Thanks,

Kevin

[Enrique5DAD]

[Enrique5DAD]

All,

Thank you for your responses and help routing this to the right Community. 

Beleve I have solved this. After trying may options from web searches. About to delete Public folder... Found that the Privilege was set to "Read Only" Changed to Read & Write" and it worked. Not sure why rights changed was working prior. For me this solved my problem! Again Thank you all. 

[Kevin-Monahan]

Thanks for reporting on the workaround for this bug. I will report this to team. We really appreicate you posting what worked for you.

Thanks again so much!
Kevin

[YannickSdr]

Hi,

I have the same problem. Tried to set the Privilege to "Read & Write" but still no access to the public folder. Please help.

Thanks in advance!

Yannick

[YannickSdr]

Hi,

I have the same problem. Tried to set the Privilege to "Read & Write" but still no access to the public folder. Please help.

Thanks in advance!