Dear Adobe Team,
I would like to share some feedback based on a recurring experience in Adobe Premiere Pro that may be useful for your development team.
I often work on long-form videos (over 1 hour) and frequently use many Motion Graphic Templates (.mogrt) to add subtitles and callouts throughout the timeline. Recently, I faced multiple export errors such as:
The error reports consistently pointed to the original video files (MP4) or even to the H.264 export module as the source of the problem. However, after many hours of troubleshooting, I discovered that the real issue was specifically related to the Motion Graphic Templates placed on the upper video tracks (e.g., V2).
Once I removed these graphics temporarily, the project exported smoothly and much faster. This confirmed that the problem was not with the video files themselves, but with the rendering of the MOGRTs.
Impact
This behavior leads editors to spend countless hours chasing solutions in the wrong direction, such as:
Re-exporting the source video files.
Transcoding with external tools.
Cutting sections of the timeline.
Changing export settings repeatedly without success.
In other words: we follow misleading error messages, and only after significant wasted time we discover that the actual problem is with the graphic templates.
Suggestion
It would be extremely valuable if Premiere Pro/Adobe Media Encoder could:
More clearly identify when the error is related to a Motion Graphic Template (MOGRT).
Provide logs or error messages such as: "Rendering error in Motion Graphics Template (Track V2 – Template Name)".
Suggest to the user to apply Render and Replace or export an intermediate file to avoid failures during final render.
Conclusion
Premiere Pro is a powerful tool, but improving the accuracy of error messages would save professionals a great deal of time and frustration when working under heavy production workflows.
I hope this feedback helps improve the experience for all users.
Sincerely,
Alex
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