Crop effect failure after last update

[Andr�s Marcial]

Hi. I've been using the crop effect to zoom all of the frames of some AI generated animations, which are hundreds. Unfortunately, since the last premiere update. I tired to apply this effect to my generated frames and it doesn't zoom them anymore. I tried to see if it was working on all my other projects, only to find out that the zoom effect of all my animations have not applied the zoom option of the crop effect, so all of my sequences, which are hundreds, are not able to be exported in the required dimensions. What can I do in this case scenario?

[Warren Heaton]

Is the Zoom checkbox enabled but having no effect?

 While not ideal, what happens if you hide the Crop that is currently applied and then add the Crop effect again at the same settings? 

[Andr�s Marcial]

Thanks for the answer, I tried your recommendation, unfortunately, it's not working, the crop effect with the checkbox enabled, even if applied twice is not resizing any of my video clips or frames. I don't know what's wrong with premiere, I rolled back to the previous premiere version, but it didn't help.

[Warren Heaton]

Which version numbers of Premiere Pro is this happening with?

And, Global FX Mute is disabled, correct?

[Andr�s Marcial]

The version is 26.4.1, I installed the previous version 26.4 and it also didn't work. The global fx mute is disabled, I've tried disabling and enabling it and unfortunately it didn't work as well. It all started after I installed the latest update. I deleted the cache and reseted the preferences and it didn't work. It is such a weird problem, I cannot find why and how it happened.

[Kevin-Monahan]

Hello,

The team needs more info. See, How do I write a bug report?

Thanks.

Kevin