This issue has been fixed in 23.5 which is now available. Please update to get the fix. We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted. Our engineers understand the problem well, and we are testing fixes internally right now. We have put a fix into Public Beta and will get the fix into an official release ASAP. I will update this post with more details as soon as I learn them. If you are experiencing this problem: If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe. Workaround #1 – Restore media Put the media back in its original location so no relinking is required. * There are many cases where this is not possible; try one of the following: Workaround #2 – Beta Download Premiere Pro beta version 23.6.0 build 02 or later Open in beta, reconnect the media, and ensure the sequence looks correct. You may choose to just work in Beta –or– save and open in 23.4 Workaround #3 – XML Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media. Import the XML into a new project on the new system and reconnect the media * Please take note – not all aspects of the sequence will be reproduced by the XML Workaround #4 – revert to Premiere Pro 23.3 Open Creative Cloud Desktop app Click on All Apps Find Premiere Pro From the three dots on the right, choose “Other versions” Choose 23.3

Francis-Crossman17221443

Community Manager

Answered

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

Forum|Forum|2 years ago
April 11, 2023
165 replies
45557 views

This issue has been fixed in 23.5 which is now available. Please update to get the fix.

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted. Our engineers understand the problem well, and we are testing fixes internally right now. We have put a fix into Public Beta and will get the fix into an official release ASAP. I will update this post with more details as soon as I learn them.

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

Workaround #1 – Restore media

Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

Workaround #2 – Beta

Download Premiere Pro beta version 23.6.0 build 02 or later
Open in beta, reconnect the media, and ensure the sequence looks correct.
You may choose to just work in Beta –or– save and open in 23.4

Workaround #3 – XML

Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

Workaround #4 – revert to Premiere Pro 23.3

Open Creative Cloud Desktop app
Click on All Apps
Find Premiere Pro
From the three dots on the right, choose “Other versions”
Choose 23.3

Correct answer Ann Bens

Known issue: Text-Based Editing - clips reset to f... - Adobe Support Community - 13814912

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A

Andrew219578871yw6

Participating Frequently

Yes. I've been working in an adobe teams project and just made sure to not publish.

On mac. I've just tried each of the premiere versions 23.3, 23.5, and 23.6... after having been working in the seemingly stable 23.4.

Tried the method of exporting an XML and importing in a new project. Tried relinking to the original drive.... Essentially I just lost two full days of work and just blew a deadline and trying anything to get my work back.

Wasn't planning to transition to 24 anytime soon.

MyerPj

Community Expert

@Andrew219578871yw6 - you understand that once a project has been saved in that bad state, there's no going back, right?

So, the 'please advise' means you keep opening a good project and the problem occurs, so you quit immediatly. If it's not this, then there is nothing to be done.

Did you state which version Premiere you are on? Win or Mac, etc... Did you try 24.0 just released this week?

A

Andrew219578871yw6

Participating Frequently

Definitely not fixed! Please advise!

A

Andrew219578871yw6

Participating Frequently

Attempted all the above solutions none of which fixed the issue for me. Please advise!

AlexClaude

Known Participant

This problem is absolutly not fixed in 23.6!

I need to do a quick edit for a client, in a 2019 project. Normally this would take me 10 min to do.

When I open the project, which is in the SAME folder it always was, all the IN and OUT points are messed up! I will basicly have to start all over from scratch and remake the whole video! This is unacceptable.

S

Scott316638512uhs

Participant

No can do the update with the corporate version we have. I'll spread the word, but this is ridiculous. How was this missed? Cost me a ton of time and now I'm slowing up downstream teams.

R Neil Haugen

Legend

Thanks for posting that, Matt ...

Everyone's mileage always varies ...

mattchristensen

Community Manager

Thank you to everyone letting us know you are still seeing issues in 23.5 and 23.6. We have identified the issue and are working on a fix.

Stan Jones

Community Expert

@adamkgcom,

I hear you. But there were MANY users affected by the bug reported in this thread, and I think we'd be hearing from more users if the bug was simply not fixed. Is this a related but different bug? Is it a subset of the original bug that is affecting only some users?

As I said to John in the post before yours:

"And if you're convinced it is [a bug], I would file a new bug report with full details. For example, "I closed it last week, and it was working, I opened it up today and it's messed up." When you closed it, what version of PR was that? And when you opened it, same version?

I don't see a description of your symptoms that point to this bug. Were the assets that have bad in points transcribed?"

Stan

A

adamkgcom

Participant

This issue was not fixed. I am working now on 23.6 and I reopening a large documentary project with over 100 hours of footage and multiple rough cuts, and as I reopened and relinked all the footage, almost half of the sequences timecodes were completely messed up. All In and Out points removed, with every shot starting at the first frame of the shot. From reading this thread there looks like there is not much I can do to solve the problem, which sucks because I lost months of work because of a bug.

Just wanted to put it out there that this issue is still relevant.

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