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Francis-Crossman17221443
Community Manager
Francis-Crossman17221443Community Manager
Principal Product Manager
April 11, 2023
Answered

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

  • April 11, 2023
  • 165 replies
  • 45695 views

This issue has been fixed in 23.5 which is now available.  Please update to get the fix.

 

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted.  Our engineers understand the problem well, and we are testing fixes internally right now.  We have put a fix into Public Beta and will get the fix into an official release ASAP.  I will update this post with more details as soon as I learn them.

 

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

 

Workaround #1 – Restore media

  1. Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

 

Workaround #2 – Beta

  1. Download Premiere Pro beta version 23.6.0 build 02 or later
  2. Open in beta, reconnect the media, and ensure the sequence looks correct.
  3. You may choose to just work in Beta –or– save and open in 23.4

 

Workaround #3 – XML

  1. Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
  2. Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

 

Workaround #4 – revert to Premiere Pro 23.3

  1. Open Creative Cloud Desktop app
  2. Click on All Apps
  3. Find Premiere Pro
  4. From the three dots on the right, choose “Other versions”
  5. Choose 23.3
    This topic has been closed for replies.

    165 replies

    Show previous replies
    J
    joshb92232485
    Participant
    May 30, 2023

    Hopefully you have something in the auto-save folder?   Duplicate it before you open it!

    MF-RV
    MF-RV
    Participant
    May 30, 2023

    With WFH and remote editing being more common, relinking media is ESSENTIAL for these worfklows. Luckily I had a manual backup save file that only set me back an hour or two but I still had to revert to an old version for that file to become useful. I recommend reverting to 23.2 because 23.3 was giving me issues, still showed incorrect edit points.

    This is a massive issue that Adobe needs to get in front of. I can't believe the amount of problems I've been having with Premiere over the last few years compared to the CS days (I blame the switch to subscription from lifetime ownership, but I digress). I love the new transcribe feature but please stop rolling up incomplete updates. It's terribly annoying.

      Francis-Crossman17221443
      Community Manager
      Francis-Crossman17221443Community ManagerAuthor
      Principal Product Manager
      May 26, 2023

      @Clay5FC4 Yes, the update to public beta is available to download now.  

      C
      Clay5FC4
      Known Participant
      May 26, 2023

      Is that update vailable now?

       

      C
      Clay5FC4
      Known Participant
      May 26, 2023

      This is a massive problem that has put me in an impossible bind.

        Francis-Crossman17221443
        Community Manager
        Francis-Crossman17221443Community ManagerAuthor
        Principal Product Manager
        May 26, 2023

        This issue has been fixed in Beta as of version 23.6.0 build 02. 

        Francis-Crossman17221443
        Community Manager
        Francis-Crossman17221443Community ManagerAuthor
        Principal Product Manager
        May 26, 2023

        Fair point @Josiah29145786p5qg , putting the media back in the original location is ideal, but there are plenty of situations where this is not possible.

        J
        Josiah29145786p5qg
        Participant
        May 25, 2023

        BETTER WORKAROUND: Put the media back where it was before it needed relinked, and then open from your auto saves. Everything goes back to normal.

          Stan Jones
          Community Expert
          Stan JonesCommunity Expert
          Community Expert
          May 25, 2023

          Michael,

           

          My understanding of @Francis-Crossman17221443's post is that once a project is relinked in 23.4 and saved, "the damage is done and you can't fix it by going back to 23.3."

           

          I understood the workaround to be AVOIDING the relinking and not saving.

           

          23.4 is the same project file version as 23.3, so you won't get a prompt to update the file.

           

          I would consider going back to the remote editor to see if they have a backup copy of the file before they did any relinking in 23.4. One user's workaround was to hook up the original disks to avoid relinking. (He was moving the project to an external disk.)

           

          Stan

           

          michaelm11605974
          michaelm11605974
          Known Participant
          May 25, 2023

          Hi,

          I have not updated to 23.4 but unsure if the remote editor has done that who passed on the project. Premiere did not ask me to update the project file when I opened it.

           

          Either way I think you need to clarify your post and is appears to suggest opening in 23.3 fixes the issues, which it does not.

           

          If as your saying 23.4 does the damage then only new projects creators make going back to 23.3 will be unaffected as long as they dont update to 23.4

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