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Low Level Exeption, Importer 39, Importer 81, Crashing While Render.

New Here ,
Mar 07, 2024 Mar 07, 2024

First: PC Specs: 

Windows 10 -64bits

Rtx 4050 notebook
i7-1250H
32GB ddr4

Second:
I'm having Importer 39, importer 81, low-level, and also werfault.exe, idk why, my drivers are ok, I just can't export videos, I'm almost changing of platform because of it.

I begin the project editing ok, but when i close it and reopen, or after some hours when i try to export, this is happening, can somebody help me?

I've tried enable/disable, creating a new sequence and putting everthing there with ctr c/ctr v, and also downgrade my premiere for multiple versions, but NOTHING, NOTHING, 3 days with this issues without being able to work, i need help please!!

Screenshot_1.png

Screenshot_3.png


Also tried to use media encoder, but then, it freezes.



Bug Unresolved
TOPICS
Editing and Playback , Export , Import and ingest , Performance or Stability
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3 Comments
Community Expert ,
Mar 07, 2024 Mar 07, 2024

If you are using a Nvidia card with the current (551.61) studio driver, roll one driver back.

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New Here ,
Mar 07, 2024 Mar 07, 2024

Hi Ann, thanks for the answer! I Tried it, and downgraded to 551.23, but the same keeps happening:

I tried with media encoder and premiere normal export, but nothing.

Screenshot_5.png

Screenshot_4.png

  

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Community Expert ,
Mar 07, 2024 Mar 07, 2024
LATEST

Delete whatever is on the timeline at the given time in the error message and apply again.

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