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Participant
March 7, 2024

Low Level Exeption, Importer 39, Importer 81, Crashing While Render.

  • March 7, 2024
  • 3 replies
  • 173 views

First: PC Specs: 

Windows 10 -64bits

Rtx 4050 notebook
i7-1250H
32GB ddr4

Second:
I'm having Importer 39, importer 81, low-level, and also werfault.exe, idk why, my drivers are ok, I just can't export videos, I'm almost changing of platform because of it.

I begin the project editing ok, but when i close it and reopen, or after some hours when i try to export, this is happening, can somebody help me?

I've tried enable/disable, creating a new sequence and putting everthing there with ctr c/ctr v, and also downgrade my premiere for multiple versions, but NOTHING, NOTHING, 3 days with this issues without being able to work, i need help please!!


Also tried to use media encoder, but then, it freezes.



3 replies

Ann Bens
Community Expert
Community Expert
March 7, 2024

Delete whatever is on the timeline at the given time in the error message and apply again.

Participant
March 7, 2024

Hi Ann, thanks for the answer! I Tried it, and downgraded to 551.23, but the same keeps happening:

I tried with media encoder and premiere normal export, but nothing.

  

Ann Bens
Community Expert
Community Expert
March 7, 2024

If you are using a Nvidia card with the current (551.61) studio driver, roll one driver back.