Major Bug in Adobe Premiere Pro 25– Audio Synchronization Destroyed After Restart

Creating a New Thread for User @clkn 

Description:

We are a professional film production and have encountered a critical bug in Adobe Premiere Pro that has completely disrupted our project and caused unpredictable issues.

Problem:

After restarting the program, numerous audio files that were previously synced using Tentacle Sync and functioning correctly suddenly went OFFSET.. This leads to the following issues:

1.The audio tracks are no longer in sync – neither in the master sequences nor in the edit sequences.

2.The original sync map also becomes entirely faulty.

• Adobe Premiere Pro version number: 25.1
• Operating system - Mac OS 14.6.1 (23G93)
• System Info: CPU, GPU, RAM, HD:

  • Apple M3 Max

  • 64 GB RAM

  • 32 GB G-Raid 

• Video format: 4k, ProRes 422LT, 50fps
• Steps to reproduce: 
  

  This issue arises within the sync map sequence containing the footage synced via Tentacle.

  2.In the sync map, a cut is made and that section is used in a different, edited sequence.

  3.After restarting Premiere, the audio where the cut section was made, is no longer available or offset. 

  4.Premiere seems to misinterpret the sequence’s starting point. It appears as though Premiere assumes the sequence begins later than it actually does, shifting the footage and breaking the sync.

Attempted Solutions:

•Deleting the peak files and cache files had no effect.

•Even loading older auto-save files did not resolve the issue, as those files also became unsynchronized after the bug occurred; although we had correect exports from older versions. 

•The bug is unpredictable, occurs spontaneously, and affects all previously functioning files within the same project.

Additional Details:

•The workflow was conducted using Tentacle Sync, which works perfectly in other projects.

•The video footage was filmed in 50 fps.

•The issue appears to be Premiere-specific, as XML exports also contain incorrect syncs, after the bug occurs, making recovery in other programs like DaVinci impossible.
- We use Premiere 25.1, but trying to downgrade to 25.0 didn't solve the problem either. After the bug occurs, we also tried to open the Premiere file on different device but after the bug it was impossible to recover the original audio syncs.

Impact:

This bug has caused significant problems during a tight deadline project, as the entire audio synchronization was destroyed with no way to restore the original state.

Urgency:

We kindly request an immediate resolution or guidance, as this bug is severely affecting our work.

*To add to this, what we discovered is that only sequences that had a "Cut" on the Syncmap went Offset. 
Once they are offset on the sycnmap sequence, they are offset on all other sequences as well.