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VPremEdit01
Participant
May 28, 2022

Mask tracking zero progress

  • May 28, 2022
  • 89 replies
  • 23468 views

Hello,

 

I applied the Gaussian Blur effect on a video clip and used the pen tool to apply a mask around a number plate. I then hit the play button to track the mask as the car moves but the progress bar doesn't show any progress. When I select "Stop" I am then unable to select track again as all the buttons are greyed out.

 

I'm using M1 Max so I don't think it is an isssue with memory.

 

Thanks,

    89 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    June 17, 2025

    @kelvinproblem , good one! 🙂

    jmvdigital
    jmvdigital
    Known Participant
    June 17, 2025

    It's never going to move. It's not a time/computing power thing. It's broken.

    kelvinproblem
    kelvinproblem
    Participating Frequently
    June 17, 2025

    So it hasn't moved in two days, how long do I have to wait?  What is the discount for the software due to this problem?

    R
    rami_2486
    Participant
    May 26, 2025

    that worked for me, thanks!

    Beeldvoerders
    Beeldvoerders
    Participant
    May 7, 2025

    REALY CONSSIDERING TO TRANSFER OUR WHOLE CC TEAM TO RESOLVE

    Beeldvoerders
    Beeldvoerders
    Participant
    May 7, 2025

    PLEASE ADOBE FIX THE MASK TRACKING ISSUE.

     

    WE ARE PAYING OVER €400,- A MONTH.

     

    FIX IT!!

    T
    TyleratTheCrossing
    Known Participant
    April 28, 2025

    Any status update on this?  It's been since June since it was "Started", but then changed to a status of "Acknowledged" a few months later.  Is this one of those "we changed our minds" kind of things?

    S
    stickyickyniki
    Participant
    April 27, 2025

    Still having the same issue as everyone else and I have tried the work arounds.. no luck.. 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 17, 2025

    Hi @KarlRock,

    I really appreciate you sharing your succuss with the community.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    K
    KarlRock
    Participating Frequently
    April 16, 2025

    Hi @Kevin-Monahan. Good news. I found my problem. I was using the "Insta360 Reframe - Plugin for Adobe Premiere" so I could work with Insta360 footage in Premiere. I uninstalled that, and the audio issues are gone. It was Insta Free Frame footage I was editing. So I exported that video with the plugin installed (it stabilised the video). Then uninstalled and exported the audio without any issues - no more random clicks and pops.

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