MOGRTs on sequence not playing on timeline Premiere 2025

[mitchzillag]

Hi all,

Multiple editors at my company are experience the same issue with MOGRTs in Premiere 2025. An editor will place the MOGRTs in their sequence like normal, adjust text in the Properties panel, and save the project to our server. The MOGRTs would appear and play back fine.

Upon opening the Premiere project again, these same MOGRTs would NOT appear in the preview monitor. The MOGRT files are in the Premiere project, the MOGRTs still appear on the sequence, you can see the text data in the Properties panel, but the MOGRTs simply DO NOT play in your preview monitor and will not appear on the export. When you matchcut on the actual MOGRT clip, the template WILL appear in your preview monitor. These MOGRTs don't even play back in the autosaved premiere projects created when the MOGRTs played back fine. The most confusing part: this is happening to SOME MOGRTs on the sequence and not others, seemingly completely randomly. 

Here are the Premiere builds and OS specs for the editors reporting this issue:

• EDITOR 01: Sonoma 14.7.3 & Premiere 25.2.3 (Build 4) - had the same issue on Premiere - 25.2.0 (Build 147)
•  EDITOR 02: Windows 11 Pro (NVIDIA GForce RTX 3090 Ti, Studio Driver 566.36) & Premiere 25.2.3 (Build 4) - had the same issue on Premiere - 25.1
•  EDITOR 03: Sonoma 14.7.4 & Premiere 25.2.3 (Build 4)

Here is the After Effects build and OS specs for the animator who built the MOGRTs:

Windows 11 & After Effects version 25.1.0 (Build 68)

We have tried unlinking and relinking the files, copying to a new sequence, updating Premiere, changing text in the properties panel, etc. Nothing seems to make these MOGRTs appear. When you drag a new MOGRT onto your sequence from the essential graphics panel, a new MOGRT will appear and playback. But who knows if it will be there the next time you open the project? That's the issue!

Anyone have any idea what's going on here?

[RobShultz]

Please try rendering the MOGRT by pressing enter with the timeline selected.

[IanB_360]

Hi @mitchzillag 

and welcome to the Premiere Pro Forum community.  Thank you for taking your time to file a bug report. I would love to have a look at the MOGRT if you could share that and the project file with the team and myself. I have an idea of what this could be but If I can see the files it will help us figure out what is going on here. Check your direct messages, I have sent you a message requesting you share those files via any file transfer such as google drive, frame IO and so on. Thank you.
Were here to help.

Ian

[mitchzillag]

We've tried rendering just the graphics on the timeline. We've tried placing an in and out around JUST the MOGRTs that aren't working and pressing enter to render those, and it didn't fix the bug. We've tried adjusting the MOGRT timing or changing the text input to get it to "un-render" just so we can re-render, and that didn't fix the issue either. And like I mentioned, unlinking and relinking also didn't fix the issue.